3 - 7 years

0 Lacs

Posted:21 hours ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Support Engineer at our company, you will play a crucial role in providing exceptional technical support to our customers. Your responsibilities will include: - Providing 24x7 technical support on rotational shifts - Troubleshooting and resolving issues related to SQL, APIs, and cloud platforms - Engaging with customers through phone, email, and chat channels - Collaborating with cross-functional teams to improve product support - Maintaining and contributing to knowledge base articles To excel in this role, we are looking for candidates who possess the following qualifications: - Strong SQL knowledge is a must-have - Understanding of APIs - Experience with AWS, Azure, or GCP would be a plus - Familiarity with ticketing tools - At least 3 years of experience in technical support or related roles - Excellent communication and problem-solving skills If you are a tech-savvy individual who is ready to take on challenges in a fast-paced and supportive environment, this opportunity could be the perfect fit for you. Join our team and be the backbone of our customer success!,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

chennai, tamil nadu, india

hyderabad, telangana, india