Posted:1 day ago|
Platform:
On-site
Full Time
Job Title: Technical Support Executive (Voice Process)
Experience Required: Minimum 1 Year (Technical Voice Support)Location: Sholinganallur, Chennai (CKC Premises)Work Mode: Work from Office (WFO)Shift: US ShiftNotice Period: Up to 30 Days
Job Description:
We are looking for experienced Technical Support Executives with a strong background in voice-based technical support. The ideal candidate should have at least 1 year of experience in handling technical queries over voice calls, preferably in a US shift environment.
Key Responsibilities:
Handle inbound and outbound technical support calls from US customers.
Troubleshoot hardware/software/network-related issues.
Guide customers through problem-solving steps effectively and professionally.
Document all interactions and maintain up-to-date records in the system.
Collaborate with internal teams to resolve escalated issues.
If interested kindly drop the mail to sanjai@vysystems.com
Vy Systems Private Limited
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