Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in chennai
>
Vy Systems Private Limited
>
Technical Support

Technical Support

Vy Systems Private Limited

1 - 3 years

|

0 Lacs

Posted:9 hours ago| Platform: Shine logo

Apply

Skills Required

troubleshooting technical support international bpo

Work Mode

On-site

Job Type

Full Time

Job Description

Technical Support Specialist

Location

Department

Reports to

Employment Type

Job Summary

Technical Support Specialist

Key Responsibilities

Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
Troubleshoot and resolve technical problems related to both desktop and mobile devices.
Assist with software installation, setup, configuration, and updates.
Maintain documentation of common technical issues and solutions for future reference.
Escalate unresolved issues to the appropriate team or department.
Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
Guide customers through step-by-step solutions and preventive measures to avoid future issues.
Ensure customer satisfaction by following up on issues until resolution.
Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
Participate in training sessions to stay current with industry t

More Jobs at Vy Systems Private Limited

Digital Marketing

hyderabad

Experience: Not specified

INR 0 - 0 Lacs

Technical Support

chennai

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Vy Systems Private Limited

RecommendedJobs for You

Technical Support

Vy Systems Private Limited

chennai

Technical Support

chennai, tamil nadu, india

Technical Support

PI Square Technologies India

hyderabad, pune, bengaluru

Technical Support

Algoleap Technologies

chennai

Technical Support

Stackfusion Private Limited

pune, maharashtra, india

Technical Support

Ztek Consulting

hyderabad, telangana, india

Technical Support

Brainvibs Services

sector 18, noida

Technical Support

NJ Technologies

bengaluru

Technical Support

bengaluru

Technical Support

bengaluru