Technical Support Specialist

As a Remote Support Technician at our company, you will be responsible for providing technical support to our clients. Your role will involve the following: - Having at least 2 years of experience as a Remote Support Technician or in a similar role. - Holding a Bachelor or Diploma degree in Information Technology, Computer Science, or equivalent. - Demonstrating proficiency in technical support, with preference given to those with experience at Iyogi & Quattro. - Being able to work under pressure, prioritize tasks based on urgency and importance, and show motivation to learn new skills and technologies. - Possessing a good understanding of Outlook Installation, Printer Troubleshooting, and similar technical processes. - Familiarity with Windows and Macintosh operating systems. - Exhibiting good time-management skills and great interpersonal and communication skills. Qualifications required for this role include experience in Remote Support US Process and Voice Process. Additionally, you should have 5 years of experience in technical support and a total of 5 years of work experience. In terms of benefits, we offer food provisions and leave encashment. If you are interested in this full-time and permanent position, please be prepared to answer the following application questions: - What is your current salary - What is your salary expectation - Are you comfortable with rotational week-offs - How many years of experience do you have working in the Technical sales and Support process - How many years of experience do you have with Printer sale support Please note that the work location for this role is in person. As a Remote Support Technician at our company, you will be responsible for providing technical support to our clients. Your role will involve the following: - Having at least 2 years of experience as a Remote Support Technician or in a similar role. - Holding a Bachelor or Diploma degree in Information Technology, Computer Science, or equivalent. - Demonstrating proficiency in technical support, with preference given to those with experience at Iyogi & Quattro. - Being able to work under pressure, prioritize tasks based on urgency and importance, and show motivation to learn new skills and technologies. - Possessing a good understanding of Outlook Installation, Printer Troubleshooting, and similar technical processes. - Familiarity with Windows and Macintosh operating systems. - Exhibiting good time-management skills and great interpersonal and communication skills. Qualifications required for this role include experience in Remote Support US Process and Voice Process. Additionally, you should have 5 years of experience in technical support and a total of 5 years of work experience. In terms of benefits, we offer food provisions and leave encashment. If you are interested in this full-time and permanent position, please be prepared to answer the following application questions: - What is your current salary - What is your salary expectation - Are you comfortable with rotational week-offs - How many years of experience do you have working in the Technical sales and Support process - How many years of experience do you have with Printer sale support Please note that the work location for this role is in person.