Technical Support Specialist

Location: Ahmedabad (Work from Office)

Employment Type: Full-time

Working Days: 6 days/week

Travel Requirement: Must be open to travel for onsite project needs

Exp 2 to 4 years

Key Responsibilities:

• Participate in deployment, configuration, and integration of BSS/OSS products.
• Perform basic server administration tasks on Linux-based systems.
• Work closely with development and project teams to support implementation efforts
• Handle client-side technical issues and provide resolution support.
• Execute MySQL queries and assist with basic data troubleshooting and reporting. Required Skills & Experience:
• 2–4 years of experience in implementation or support of IT systems/products.
• Good understanding of BSS/OSS products (telecom domain preferred).
• Basic to intermediate knowledge of Linux server environment and commands.
• Proficiency in MySQL, especially in writing and optimizing SELECT queries.
• Strong problem-solving attitude and willingness to learn.
• Good communication and interpersonal skills for client interaction
• Work Schedule & Leave Policy:
• 6-day work week.
• 1 Compensatory off per month.
• 2 weeks of leave every 6 months if no onsite travel has occurred during that period. Note: Candidates must be based in or willing to relocate to Ahmedabad, and should be comfortable with occasional travel for onsite assignments.

Job Type: Full-time

Pay: ₹9,687.65 - ₹41,043.75 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid sick time

Work Location: In person