Rently

About Us: Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization. About the role: The Technical Support Specialist is responsible for providing technical assistance to customers, installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to understand the client’s technical needs and provide value through actionable processes. TSM 1 should have knowledge of IoT devices, employ agile thinking to solve problems and provide meaningful insights into the daily technical issues of our clients. Responsibilities: ● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns. ● Overtakes call center communications when intervention to solve a problem escalated issues ● Submit Salesforce cases to escalate issues that require external escalations ● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers. ● Provide a high level of actionable insight and data analysis to provide value for our customers. ● Partners with TSM 2 to identify and solve higher level issues ● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions. ● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork. ● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations. ● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc). ●Ensures compliance with Rently best practices while following established policies and procedures Consistently meets OKRs and KPIs as communicated by your manager. Required Skillsets: ● Previous experience in a client-facing or account management role ● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices. ● Strong analytical and problem-solving skills. ● Proven ability to work in a fast paced, team centered work environment ● Partners with TSS 2 to identify and solve higher level issues ● Technical aptitude and ability to identify alternative solutions to customer issues. ● Ability to handle multiple, critical, high priority issues with a sense of urgency . ● Proficiency with Google Suite Products. ● Excellent communication– verbal, written, interpersonal with strong active listening skills. ● Detail-oriented and dependable, with a positive and inquisitive attitude. ● Ability to multitask, prioritize, and collaborate ● Exhibit a high degree of self-motivation, drive and a proactive nature. Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply. Show more Show less

Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell. Description: Providing excellent customer service to all Rently users. An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company. Daily Tasks: Taking care of support requests through voice mediums. Maintaining high quality standards on customer experience Making real-time decisions Escalating high level requests to proper internal channels Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply. Show more Show less

About Us: Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization. About the role: The Technical Support Specialist is responsible for providing technical assistance to customers, installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to understand the client’s technical needs and provide value through actionable processes. TSM 1 should have knowledge of IoT devices, employ agile thinking to solve problems and provide meaningful insights into the daily technical issues of our clients. Responsibilities: ● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns. ● Overtakes call center communications when intervention to solve a problem escalated issues ● Submit Salesforce cases to escalate issues that require external escalations ● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers. ● Provide a high level of actionable insight and data analysis to provide value for our customers. ● Partners with TSM 2 to identify and solve higher level issues ● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions. ● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork. ● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations. ● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc). ●Ensures compliance with Rently best practices while following established policies and procedures. Consistently meets OKRs and KPIs as communicated by your manager. Required Skillsets: ● Previous experience in a client-facing or account management role ● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices. ● Strong analytical and problem-solving skills. ● Proven ability to work in a fast paced, team centered work environment ● Partners with TSS 2 to identify and solve higher level issues ● Technical aptitude and ability to identify alternative solutions to customer issues. ● Ability to handle multiple, critical, high priority issues with a sense of urgency . ● Proficiency with Google Suite Products. ● Excellent communication– verbal, written, interpersonal with strong active listening skills. ● Detail-oriented and dependable, with a positive and inquisitive attitude. ● Ability to multitask, prioritize, and collaborate ● Exhibit a high degree of self-motivation, drive and a proactive nature. Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply. Show more Show less

Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell. Description: Providing excellent customer service to all Rently users. An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company. Daily Tasks: Taking care of support requests through voice mediums. Maintaining high quality standards on customer experience Making real-time decisions Escalating high level requests to proper internal channels Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply. Show more Show less

We are looking for self-motivated, great team-player and passionate IT Systems Engineer with keen eyes towards developing innovative solutions for identified business problems using one’s skills and expertise. What we offer: Provide a fully empowered, engaging and innovative work environment. An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits. Your key responsibilities: Manage and maintain the organization's IT infrastructure, including servers, firewalls, switches, Access points and antivirus software, storage systems, and containerized platforms. Install, configure, test, and maintain primarily Linux operating systems with Windows and Mac OS, Application software and system management software. Implement and enforce security best practices to protect the organization's systems and data from unauthorized access, malware, and other security threats. Provide technical support to end-users, including troubleshooting hardware and software issues, assisting with system configurations, and resolving user access problems. Maintain accurate records of all IT assets, including hardware, software licenses, and peripherals. Track asset details such as purchase date, warranty status, configuration, and location. Ensure that purchased assets meet the organization's technical requirements and budget constraints. Identify potential vendors based on the organization's needs and requirements. Negotiate favourable terms and conditions in contracts with vendors, including pricing, delivery schedules, service level agreements (SLAs), and warranties. Serve as the primary point of contact for vendors and facilitate communication between vendors and internal stakeholders. Collaborate with other teams to develop and maintain business continuity plans that address both IT and non-IT aspects of business operations. Rently being an ISO and SOC certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same. Skill Set Requirements: 3 - 5 years of experience as an IT Systems Engineer Good written/verbal English communication skills System Knowledge (Linux / Windows/ Mac) Dynamic and Proactive Good Interpersonal skills Can work with minimum supervision Excellent sense of urgency Flexible approach to work Analytical mindset Vendor Management and negotiation skills Work Location: This job requires full-time working from our Coimbatore office. Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply.

About Us: Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization. About the role: The Technical Support Specialist is responsible for providing technical assistance to customers, installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to understand the client’s technical needs and provide value through actionable processes. TSM 1 should have knowledge of IoT devices, employ agile thinking to solve problems and provide meaningful insights into the daily technical issues of our clients. Responsibilities: ● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns. ● Overtakes call center communications when intervention to solve a problem escalated issues ● Submit Salesforce cases to escalate issues that require external escalations ● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers. ● Provide a high level of actionable insight and data analysis to provide value for our customers. ● Partners with TSM 2 to identify and solve higher level issues ● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions. ● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork. ● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations. ● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc). ●Ensures compliance with Rently best practices while following established policies and procedures Consistently meets OKRs and KPIs as communicated by your manager. Required Skillsets: ● Previous experience in a client-facing or account management role ● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices. ● Strong analytical and problem-solving skills. ● Proven ability to work in a fast paced, team centered work environment ● Partners with TSS 2 to identify and solve higher level issues ● Technical aptitude and ability to identify alternative solutions to customer issues. ● Ability to handle multiple, critical, high priority issues with a sense of urgency . ● Proficiency with Google Suite Products. ● Excellent communication– verbal, written, interpersonal with strong active listening skills. ● Detail-oriented and dependable, with a positive and inquisitive attitude. ● Ability to multitask, prioritize, and collaborate ● Exhibit a high degree of self-motivation, drive and a proactive nature. Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell. Description: Providing excellent customer service to all Rently users. An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company. Daily Tasks: Taking care of support requests through voice mediums. Maintaining high quality standards on customer experience Making real-time decisions Escalating high level requests to proper internal channels Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

About Us: Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization. About the role: The Technical Support Specialist is responsible for providing technical assistance to customers, installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to understand the client’s technical needs and provide value through actionable processes. TSM 1 should have knowledge of IoT devices, employ agile thinking to solve problems and provide meaningful insights into the daily technical issues of our clients. Responsibilities: ● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns. ● Overtakes call center communications when intervention to solve a problem escalated issues ● Submit Salesforce cases to escalate issues that require external escalations ● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers. ● Provide a high level of actionable insight and data analysis to provide value for our customers. ● Partners with TSM 2 to identify and solve higher level issues ● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions. ● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork. ● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations. ● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc). ●Ensures compliance with Rently best practices while following established policies and procedures. Consistently meets OKRs and KPIs as communicated by your manager. Required Skillsets: ● Previous experience in a client-facing or account management role ● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices. ● Strong analytical and problem-solving skills. ● Proven ability to work in a fast paced, team centered work environment ● Partners with TSS 2 to identify and solve higher level issues ● Technical aptitude and ability to identify alternative solutions to customer issues. ● Ability to handle multiple, critical, high priority issues with a sense of urgency . ● Proficiency with Google Suite Products. ● Excellent communication– verbal, written, interpersonal with strong active listening skills. ● Detail-oriented and dependable, with a positive and inquisitive attitude. ● Ability to multitask, prioritize, and collaborate ● Exhibit a high degree of self-motivation, drive and a proactive nature. Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell. Description: Providing excellent customer service to all Rently users. An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company. Daily Tasks: Taking care of support requests through voice mediums. Maintaining high quality standards on customer experience Making real-time decisions Escalating high level requests to proper internal channels Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule Professional Commitment: Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

Job Summary Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Job Summary Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Job Summary Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Job Summary Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Job Summary Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Job Summary: Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds, including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Key Responsibilities Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Required Skills & Experience 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture.

Rently is seeking an experienced and technically skilled Salesforce Administrator to take charge of the administration, optimization, and technical governance of the Salesforce ecosystem. As the Salesforce Administrator, you will play a pivotal role in supporting various clouds such as Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, facilitating scalable automation, security enforcement, and ensuring high availability for critical business operations. Your expertise will be instrumental in transitioning from third-party management to an in-house Salesforce Center of Excellence. You will serve as the primary technical administrator for the multi-cloud Salesforce architecture across different business units. Your responsibilities will include configuring and managing users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Additionally, you will be tasked with developing and overseeing declarative automation processes such as Flows, Process Builder, Approval Processes, and Validation Rules. Implementing security best practices, creating and maintaining data models, and administering Marketing Cloud Account Engagement are also essential aspects of this role. Furthermore, you will be required to oversee CPQ, Spiff, and Revenue Cloud configurations, build advanced reports and dashboards for executive stakeholders, and collaborate with engineering for custom development integration. Your role will involve supporting production deployments, UAT cycles, and documentation for audits and governance reviews. The ideal candidate should possess at least 5 years of experience as a Salesforce Administrator in a multi-cloud organization, along with a Salesforce Certified Administrator credential. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types is preferred. Strong knowledge of data architecture, API integrations, and platform event handling is essential, as well as familiarity with tools like Workbench, Data Loader, and VS Code with Salesforce CLI. Experience with Change Set deployments, unlocked packages, and DevOps tools is beneficial. The ability to manage high-volume environments and optimize login-based licenses is crucial. Moreover, expertise in administering and maintaining custom eCommerce portals built on Salesforce Experience Cloud is advantageous. Joining Rently offers the opportunity to be part of a rapidly growing PropTech company and lead Salesforce platform governance at an enterprise scale. You will collaborate with a tech-forward team and gain exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Competitive compensation, a flexible work environment, and a strong ownership culture are some of the perks of being a part of the Rently team.,

We are looking for self-motivated, great team-player and passionate IT Systems Engineer with keen eyes towards developing innovative solutions for identified business problems using one’s skills and expertise. What we offer: Provide a fully empowered, engaging and innovative work environment. An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits. Your key responsibilities: Manage and maintain the organization's IT infrastructure, including servers, firewalls, switches, Access points and antivirus software, storage systems, and containerized platforms. Install, configure, test, and maintain primarily Linux operating systems with Windows and Mac OS, Application software and system management software. Implement and enforce security best practices to protect the organization's systems and data from unauthorized access, malware, and other security threats. Provide technical support to end-users, including troubleshooting hardware and software issues, assisting with system configurations, and resolving user access problems. Maintain accurate records of all IT assets, including hardware, software licenses, and peripherals. Track asset details such as purchase date, warranty status, configuration, and location. Ensure that purchased assets meet the organization's technical requirements and budget constraints. Identify potential vendors based on the organization's needs and requirements. Negotiate favourable terms and conditions in contracts with vendors, including pricing, delivery schedules, service level agreements (SLAs), and warranties. Serve as the primary point of contact for vendors and facilitate communication between vendors and internal stakeholders. Collaborate with other teams to develop and maintain business continuity plans that address both IT and non-IT aspects of business operations. Rently being an ISO and SOC certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same. Skill Set Requirements: 3 - 5 years of experience as an IT Systems Engineer Good written/verbal English communication skills System Knowledge (Linux / Windows/ Mac) Dynamic and Proactive Good Interpersonal skills Can work with minimum supervision Excellent sense of urgency Flexible approach to work Analytical mindset Vendor Management and negotiation skills Work Location: This job requires full-time working from our Coimbatore office. Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply.

We are looking for self-motivated, great team-player and passionate IT Systems Engineer with keen eyes towards developing innovative solutions for identified business problems using ones skills and expertise. What we offer: Provide a fully empowered, engaging and innovative work environment. An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits. Your key responsibilities: Manage and maintain the organization&aposs IT infrastructure, including servers, firewalls, switches, Access points and antivirus software, storage systems, and containerized platforms. Install, configure, test, and maintain primarily Linux operating systems with Windows and Mac OS, Application software and system management software. Implement and enforce security best practices to protect the organization&aposs systems and data from unauthorized access, malware, and other security threats. Provide technical support to end-users, including troubleshooting hardware and software issues, assisting with system configurations, and resolving user access problems. Maintain accurate records of all IT assets, including hardware, software licenses, and peripherals. Track asset details such as purchase date, warranty status, configuration, and location. Ensure that purchased assets meet the organization&aposs technical requirements and budget constraints. Identify potential vendors based on the organization&aposs needs and requirements. Negotiate favourable terms and conditions in contracts with vendors, including pricing, delivery schedules, service level agreements (SLAs), and warranties. Serve as the primary point of contact for vendors and facilitate communication between vendors and internal stakeholders. Collaborate with other teams to develop and maintain business continuity plans that address both IT and non-IT aspects of business operations. Rently being an ISO and SOC certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same. Skill Set Requirements: 3 - 5 years of experience as an IT Systems Engineer Good written/verbal English communication skills System Knowledge (Linux / Windows/ Mac) Dynamic and Proactive Good Interpersonal skills Can work with minimum supervision Excellent sense of urgency Flexible approach to work Analytical mindset Vendor Management and negotiation skills Work Location: This job requires full-time working from our Coimbatore office. Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply. Show more Show less

You will be joining Rently, a company that is transforming the way renters tour homes by facilitating over 15 million renter "self-tours" for more than 3500 real estate operators since 2011. Rently's innovative technology enables renters to securely access vacant properties using smart lockbox, smart home, and smart lock technology, all managed through a unique one-time access code. As an ISO 27001 and PIMS 27701 Certified Organization, Rently prioritizes security and efficiency in its operations. In your role as a Technical Support Specialist, your primary responsibility will be to offer technical assistance to customers, installers, and residents. To excel in this position, you must demonstrate a deep understanding of the company's products, services, partner integrations, and client business practices. Effective communication skills are essential, coupled with a genuine interest in comprehending clients" technical requirements and delivering value through actionable processes. Proficiency in IoT devices, agile problem-solving, and providing insightful resolutions to clients" daily technical challenges are key aspects of this role. Your duties will include handling escalation calls, tickets, chats, emails, and other forms of communication from users seeking assistance with smart home devices, connectivity issues, software problems, and related concerns. You will step in to address escalated issues when necessary, submit Salesforce cases for external escalations, collaborate with cross-functional teams to develop new solutions aligned with customer needs, and offer valuable insights and data analysis to enhance customer experience. Furthermore, you will work closely with TSM 2 to resolve complex issues, guide users through diagnostic and troubleshooting processes, actively participate in team meetings, provide feedback for process improvement, maintain updated client records, and ensure compliance with Rently's best practices and established policies. Meeting OKRs and KPIs as communicated by your manager, possessing previous experience in client-facing roles, familiarity with Salesforce and ticketing software systems, strong analytical skills, and the ability to work in a fast-paced team environment are essential for success in this position. The ideal candidate will exhibit technical aptitude, problem-solving capabilities, urgency in handling critical issues, proficiency in Google Suite Products, excellent verbal and written communication skills, active listening abilities, attention to detail, dependability, a positive attitude, multitasking skills, collaboration capabilities, self-motivation, and a proactive approach. Operating within US hours, flexibility to work night shifts and weekends as per the schedule is required. As Rently invests significantly in enhancing functional, technological, and leadership skills of its team members, candidates committed to a minimum of 2 years with the company are encouraged to apply.,

You are a self-motivated, great team player, and passionate IT Systems Engineer with a keen focus on developing innovative solutions for identified business problems using your skills and expertise. In this role, you will be responsible for managing and maintaining the organization's IT infrastructure, including servers, firewalls, switches, access points, antivirus software, storage systems, and containerized platforms. You will install, configure, test, and maintain primarily Linux operating systems with Windows and Mac OS, application software, and system management software. Ensuring security best practices are implemented to protect the organization's systems and data from unauthorized access, malware, and other security threats is a key part of your role. Providing technical support to end-users, maintaining accurate records of all IT assets, and tracking asset details such as purchase date, warranty status, configuration, and location are also part of your responsibilities. You will identify potential vendors based on the organization's needs, negotiate contracts, and serve as the primary point of contact for vendors. Collaboration with other teams to develop and maintain business continuity plans, maintaining security standards as an ISO and SOC certified company, and possessing the required skill set such as system knowledge, communication skills, interpersonal skills, urgency, analytical mindset, vendor management, and negotiation skills are essential for this role. This position is full-time, based in our Coimbatore office. We are a product-based company that heavily invests in developing functional/technology/leadership skill sets in our team members, thus we expect candidates who are looking for a long-term association with the organization (at least a minimum of 2-3 years) to apply. You will work in an empowered, engaging, and innovative work environment with an accelerated career growth path and competitive compensation along with statutory benefits.,