Posted:19 hours ago|
Platform:
On-site
Part Time
TSR -Technical Support Representative
B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer)
✓ Excellent Comm skill (verbal /Written)
✓ Chat Exp in the previous Roles, Good Typing skills
✓ 24 / 7 environment including Nightshift and weekends
✓ Work Location – TCS Offices operating in Chennai or at Indore locations
✓ Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk
✓ Experience in Product troubleshooting, resolving issue/tickets
✓ Knowledge of any Ticketing tool, ITIL knowledge
✓ Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud)
Desired Candidate Profile
Tata Consultancy Services
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