We are seeking a meticulous and detail-oriented Document Remediation Specialist to convert documents into fully accessible HTML, Word and PDF documents, ensuring strict compliance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. This role provides vital support in our compliance with forthcoming legislation in Europe and the US to meet those Accessibility standards. The successful candidate will be responsible for validating and remediating HTML, PDF, Word and converting files from several formats though most commonly files generated from PDFs, addressing a wide range of accessibility barriers to create inclusive and user-friendly digital content. This role will take on other Full Text-related responsibilities within the team as needed. The successful candidate will: Contribute to digital inclusion initiatives that make information accessible to all users Work across various departments and content types for diverse experience Opportunity to become an accessibility subject matter expert in a growing field Core ResponsibilitiesFull Text Remediation Convert PDF and other Full Text documents to accessible HTML format following established workflows and quality standards Apply semantic markup appropriately for headings, regions/landmarks, lists, emphasized text, and other structural elements Implement proper table structure with appropriate headers, captions, and data relationships Ensure logical reading order that follows document flow when linearized or navigated with keyboard Verify and enhance all form elements with proper labels and instructions WCAG 2.2 AA Compliance Implementation Apply proper color contrast ratios (minimum 4.5:1) between text and background elements Create clear heading structures that follow a logical hierarchical order (H1, H2, H3, etc.) Add descriptive alternative text for all informative images and appropriate handling for decorative elements Set appropriate document language attributes and identify language changes within content Implement keyboard accessibility for all interactive elements with visible focus indicators Quality Assurance & Testing Perform both automated and manual accessibility testing to identify and remediate barriers Level Access Test remediated HTML using screen readers (such as NVDA, JAWS) to ensure good user experience Validate accessibility against WCAG 2.2 AA success criteria using specialized tools while understanding that automated tools only identify approximately 25% of potential issues e9digital Document all identified issues and remediation steps taken for reference and auditing purposes Create comprehensive reports detailing compliance achievements and any remaining issues Cross-Training & Additional Responsibilities Develop expertise in other document remediation paths (Word to PDF, HTML enhancement, etc.) Provide consultation to internal teams on accessibility best practices Stay current with evolving accessibility standards and technologies Assist with other content creation and document formatting tasks as needed Support training initiatives to promote accessibility awareness across the organization Required Qualifications Proven experience in PDF to HTML conversion with focus on accessibility (2+ years preferred) Thorough understanding of WCAG 2.2 AA requirements and implementation techniques Knowledge of accessibility testing tools and methodologies, with an understanding of their limitations and the need for manual testing Proficiency with HTML, CSS, and basic JavaScript Experience with XSLT 1.0/2.0/3.0. for transforming XML documents. Experience with XML editors and transformation tools (e.g., Oxygen XML, Altova XMLSpy, Saxon). Knowledge on Automated testing tools like axe DevTools (browser extension), WAVE (WebAIM) Experience with screen readers and assistive technologies Excellent attention to detail and quality control mindset Strong problem-solving and analytical skills Ability to manage multiple projects while maintaining high quality standards Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Monday to Friday Work Location: In person Expected Start Date: 01/07/2025

We are seeking a meticulous and detail-oriented Document Remediation Specialist to convert documents into fully accessible HTML, Word and PDF documents, ensuring strict compliance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. This role provides vital support in our compliance with forthcoming legislation in Europe and the US to meet those Accessibility standards. The successful candidate will be responsible for validating and remediating HTML, PDF, Word and converting files from several formats though most commonly files generated from PDFs, addressing a wide range of accessibility barriers to create inclusive and user-friendly digital content. This role will take on other Full Text-related responsibilities within the team as needed. The successful candidate will: Contribute to digital inclusion initiatives that make information accessible to all users Work across various departments and content types for diverse experience Opportunity to become an accessibility subject matter expert in a growing field Core ResponsibilitiesFull Text Remediation Convert PDF and other Full Text documents to accessible HTML format following established workflows and quality standards Apply semantic markup appropriately for headings, regions/landmarks, lists, emphasized text, and other structural elements Implement proper table structure with appropriate headers, captions, and data relationships Ensure logical reading order that follows document flow when linearized or navigated with keyboard Verify and enhance all form elements with proper labels and instructions WCAG 2.2 AA Compliance Implementation Apply proper color contrast ratios (minimum 4.5:1) between text and background elements Create clear heading structures that follow a logical hierarchical order (H1, H2, H3, etc.) Add descriptive alternative text for all informative images and appropriate handling for decorative elements Set appropriate document language attributes and identify language changes within content Implement keyboard accessibility for all interactive elements with visible focus indicators Quality Assurance & Testing Perform both automated and manual accessibility testing to identify and remediate barriers Level Access Test remediated HTML using screen readers (such as NVDA, JAWS) to ensure good user experience Validate accessibility against WCAG 2.2 AA success criteria using specialized tools while understanding that automated tools only identify approximately 25% of potential issues e9digital Document all identified issues and remediation steps taken for reference and auditing purposes Create comprehensive reports detailing compliance achievements and any remaining issues Cross-Training & Additional Responsibilities Develop expertise in other document remediation paths (Word to PDF, HTML enhancement, etc.) Provide consultation to internal teams on accessibility best practices Stay current with evolving accessibility standards and technologies Assist with other content creation and document formatting tasks as needed Support training initiatives to promote accessibility awareness across the organization Required Qualifications Proven experience in PDF to HTML conversion with focus on accessibility (2+ years preferred) Thorough understanding of WCAG 2.2 AA requirements and implementation techniques Knowledge of accessibility testing tools and methodologies, with an understanding of their limitations and the need for manual testing Proficiency with HTML, CSS, and basic JavaScript Experience with XSLT 1.0/2.0/3.0. for transforming XML documents. Experience with XML editors and transformation tools (e.g., Oxygen XML, Altova XMLSpy, Saxon). Knowledge on Automated testing tools like axe DevTools (browser extension), WAVE (WebAIM) Experience with screen readers and assistive technologies Excellent attention to detail and quality control mindset Strong problem-solving and analytical skills Ability to manage multiple projects while maintaining high quality standards Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Monday to Friday Work Location: In person Expected Start Date: 01/07/2025

Job Purpose Match & Map field data between two databases (one of which is XML) mostly related to Published literature. Duties and Responsibilities Primary responsibility of the candidate includes: · Mapping input files against EPMARC XML Schema document · Running scripts and batch files · Work as part of a team, as well as independently · Ability to absorb & note information in meetings/training · Experience of working to tight schedules in a daily or weekly content publishing environment Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

About the Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. Job Title: Publisher Support Specialist Job Description: To obtain missing content from thousands of licensed publisher partners in both hard copy and e-data formats through contact and follow up with publishers and with groups that lend or sell out of print, or back issues via email and telephone. Required Skill set: · A strong proficiency in verbal and written skills in English & French including college level vocabulary, spelling, punctuation and grammar and sentence structure. · Strong communication skills with the ability to communicate effectively with internal and/or external contacts of EBSCO. · Experience & proficiency in Microsoft Office (Outlook, Excel, Word). · Excellent Web browsing skills. · Good understanding of how journal websites are structured and managed. · Work as part of a team, as well as independently. · Ability to absorb & note information in meetings/Training. · Experience of working to tight schedules in a daily or weekly content publishing environment. · Able to prioritize workload effectively and be extremely organized. · Enthusiastic, keen to learn with an acute attention to detail. Preferred Qualifications: · A Degree in any discipline. · B2 Level certification from Alliance Francaise with relevant experience. · C1 level certification from Alliance Francaise with not less than 65% marks. Working Conditions: · Work Location: NES Office, Cherlapally, Hyderabad · Timings: 11:00 AM to 8:30 PM · Workdays: 5 Days a week Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

About the Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. Job Title: Publisher Support Specialist Job Description: To obtain missing content from thousands of licensed publisher partners in both hard copy and e-data formats through contact and follow up with publishers and with groups that lend or sell out of print, or back issues via email and telephone. Required Skill set: · A strong proficiency in verbal and written skills in English & French including college level vocabulary, spelling, punctuation and grammar and sentence structure. · Strong communication skills with the ability to communicate effectively with internal and/or external contacts of EBSCO. · Experience & proficiency in Microsoft Office (Outlook, Excel, Word). · Excellent Web browsing skills. · Good understanding of how journal websites are structured and managed. · Work as part of a team, as well as independently. · Ability to absorb & note information in meetings/Training. · Experience of working to tight schedules in a daily or weekly content publishing environment. · Able to prioritize workload effectively and be extremely organized. · Enthusiastic, keen to learn with an acute attention to detail. Preferred Qualifications: · A Degree in any discipline. · B2 Level certification from Alliance Francaise with relevant experience. · C1 level certification from Alliance Francaise with not less than 65% marks. Working Conditions: · Work Location: NES Office, Cherlapally, Hyderabad · Timings: 11:00 AM to 8:30 PM · Workdays: 5 Days a week Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

About the Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. Job Title: Publisher Support Specialist (German) Job Description: We are seeking a proficient German Specialist to join our content acquisition team. The primary responsibility of this role is to acquire missing content from German-speaking publishers by establishing contact through email and telephone communication. Responsibilities: Establish and maintain contact with German-speaking publishers to obtain missing content. Follow up consistently via email and telephone to ensure timely acquisition of content. Manage and track communication with publishers using internal systems. Ensure the daily productivity targets are consistently met. Uphold quality standards by always ensuring adherence to process-related parameters. Required Skills: German language proficiency of B1 and above. Excellent verbal and written communication skills in German and English. Proficiency with Microsoft Office Suite (Outlook, Excel, Word). Strong web browsing skills for research and information retrieval. Keen on listening abilities and strong observational skills. Quick learner with the ability to absorb new information efficiently during meetings and training sessions. Experience in adhering to tight schedules within a daily or weekly content publishing environment and self-disciplined. Preferred Skills: Familiarity with journal publishing and content management. Ability to work both independently and as part of a team. Strong organizational skills with the ability to prioritize tasks effectively. Preferred Qualifications: A degree in any discipline Preferred candidates with a degree in Library Science Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

About the Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. Job Title: Publisher Support Specialist (German) Job Description: We are seeking a proficient German Specialist to join our content acquisition team. The primary responsibility of this role is to acquire missing content from German-speaking publishers by establishing contact through email and telephone communication. Responsibilities: Establish and maintain contact with German-speaking publishers to obtain missing content. Follow up consistently via email and telephone to ensure timely acquisition of content. Manage and track communication with publishers using internal systems. Ensure the daily productivity targets are consistently met. Uphold quality standards by always ensuring adherence to process-related parameters. Required Skills: German language proficiency of B1 and above. Excellent verbal and written communication skills in German and English. Proficiency with Microsoft Office Suite (Outlook, Excel, Word). Strong web browsing skills for research and information retrieval. Keen on listening abilities and strong observational skills. Quick learner with the ability to absorb new information efficiently during meetings and training sessions. Experience in adhering to tight schedules within a daily or weekly content publishing environment and self-disciplined. Preferred Skills: Familiarity with journal publishing and content management. Ability to work both independently and as part of a team. Strong organizational skills with the ability to prioritize tasks effectively. Preferred Qualifications: A degree in any discipline Preferred candidates with a degree in Library Science Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Novelist Technical Support Rep About Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Novelist Technical Support Rep" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. About EBSCO: EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 6,500 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities. Requirements: - Well versed with providing quick & effective Chat support. - At least 2 years’ experience supporting customers using Web-based services, preferred. - Excellent time management, multi-tasking, and proven troubleshooting skills. Work Location: Hyderabad (Cherlapally). Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Shift: Rotational shift Experience: total work: 1 year (Required) Work Location: In person