French Language Expert

About the Company: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. Job Title: Publisher Support Specialist Job Description: To obtain missing content from thousands of licensed publisher partners in both hard copy and e-data formats through contact and follow up with publishers and with groups that lend or sell out of print, or back issues via email and telephone. Required Skill set: · A strong proficiency in verbal and written skills in English & French including college level vocabulary, spelling, punctuation and grammar and sentence structure. · Strong communication skills with the ability to communicate effectively with internal and/or external contacts of EBSCO. · Experience & proficiency in Microsoft Office (Outlook, Excel, Word). · Excellent Web browsing skills. · Good understanding of how journal websites are structured and managed. · Work as part of a team, as well as independently. · Ability to absorb & note information in meetings/Training. · Experience of working to tight schedules in a daily or weekly content publishing environment. · Able to prioritize workload effectively and be extremely organized. · Enthusiastic, keen to learn with an acute attention to detail. Preferred Qualifications: · A Degree in any discipline. · B2 Level certification from Alliance Francaise with relevant experience. · C1 level certification from Alliance Francaise with not less than 65% marks. Working Conditions: · Work Location: NES Office, Cherlapally, Hyderabad · Timings: 11:00 AM to 8:30 PM · Workdays: 5 Days a week Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person