Technical Support Manager

As the Operations Manager at C1, you will be responsible for supporting the governance and business operations of the C1 Services Organization. This role involves overseeing Services Practices, Delivery, Finance, and Talent Management, with direct responsibility for governance, business planning, and Practice Reporting. Collaboration with Shared Services teams and Sales teams is essential to achieve C1's goals and objectives. - Drive Services business operations and ensure efficient governance processes - Develop and implement annual operational plans across portfolio and services teams - Manage financial governance and collaborate with key functions within C1 - Play a vital role in achieving business objectives through strategic leadership, mentorship, and execution bias The ideal candidate for this role should have: - At least 5 years of experience in Services, Operations, and/or Business Operations Leadership - Strong background in designing and deploying metrics, KPIs, and performance measures - Experience in developing and implementing annual operational plans across portfolio and services teams - Strong analytical capabilities - Familiarity with services and infrastructure solutions such as data center, cloud, enterprise networking, applications solutions, and security C1 offers a comprehensive benefits package including a 401(k) Plan, Medical Coverage, HSA with Employer Contribution, Dental and Vision plans, FSA Plans, Pre-tax Commuter Plans, Paid Parental Leave, and more. The work environment is fast-paced, requiring the ability to handle multiple priorities and demands. This role operates in a professional office environment utilizing standard office equipment. C1 is an Equal Opportunity Employer committed to diversity and inclusion. The company participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.,