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Jobs in Sindhi Camp, Jaipur
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Globe Communication
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Technical Support Executive

Technical Support Executive

Globe Communication

0 - 31 years

1 - 3 Lacs

Sindhi Camp, Jaipur

Posted:16 hours ago| Platform: Apna logo

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Skills Required

support service chat resolve communication troubleshooting regulations security

Work Mode

On-site

Job Type

Full Time

Job Description

Technical Support Specialist - *Job Type:* Full-time, Permanent - *Location:* Jaipur , work from office , 6 days in week - *Salary:* Up to ₹3,60,000 per year *Key Responsibilities:* - Provide technical support and customer service via voice, email, and chat - Troubleshoot and resolve customer issues with accuracy and professionalism - Manage cases end-to-end with timely follow-ups and updates - Collaborate with internal teams and escalate issues where necessary - Handle multiple communication channels while maintaining service quality and professionalism *Requirements:* - Minimum 6 Months of experience in Technical Support with a Blended Process (Voice & Chat) - Strong problem-solving, troubleshooting, and analytical abilities - Excellent verbal and written communication skills - Ability to thrive in a fast-paced, high-volume support environment - Familiarity with EMR systems and HIPAA regulations can handle back office

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Technical Support Executive