Job Profile: Business Analyst (ERP Implementation) Experience: Required: 5–10 years Location : Mohali Industry : ERP Software, SaaS, IT Consulting, Enterprise Software Solutions Job Description About the Role: We are looking for an experienced Business Analyst (ERP Implementation) to join Xorosoft India. This person will be responsible for client onboarding, business process analysis, ERP system configuration, and training. The ideal candidate should have a strong understanding of ERP workflows across Sales, Purchasing, Finance, Inventory, and Accounting, as well as the ability to bridge the gap between business requirements and technical configurations. Key Responsibilities: 1. Client Onboarding & Business Process Analysis: Work with new clients to understand their business processes, workflows, and requirements. Conduct scoping sessions to define client needs and ERP customization requirements. 2. ERP System Implementation & Configuration: Collaborate with the technical team to configure and implement XoroERP based on client needs. Ensure proper data migration from legacy systems to XoroERP. 3. Training & Customer Success: Conduct detailed ERP training sessions for client teams across departments (Sales, Finance, Inventory, etc.). Provide ongoing support during the post-implementation phase to ensure smooth adoption. 4. Process Improvement & Documentation: Document business workflows, ERP configurations, and user guides. Identify opportunities for process automation and optimization within ERP. 5. Cross-Functional Coordination: Work closely with the technical, support, and product teams to ensure customer satisfaction. Act as a bridge between business users and developers to implement ERP solutions effectively. Required Skills & Qualifications: Must-Haves: 5+ years of experience in ERP implementation, business analysis, or customer onboarding. Hands-on experience with ERP software like SAP, Oracle NetSuite, Microsoft Dynamics, or similar mid-market ERP solutions. Strong understanding of business processes in retail, wholesale, e-commerce, and distribution industries. Knowledge of Sales, Inventory, Procurement, Accounting, and Finance modules in an ERP system. Ability to gather requirements, create workflows, and document business processes. Strong communication and training skills to onboard clients. Ability to collaborate with technical teams for system configurations and integrations. Good to Have: Experience with SaaS-based ERP solutions. Knowledge of SQL, data migration, and API integrations. MBA (Operations, IT, or Finance) or relevant ERP Certifications (SAP, NetSuite, Microsoft Dynamics, PMP, CBAP). Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday Night shift Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What's your current CTC? Experience: Business Analyst (ERP Implementation): 5 years (Required) Shift availability: Night Shift (Required) Work Location: In person

Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 2+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹70,000.00 per month Shift: Night shift Work Days: Monday to Friday Work Location: In person

Job description Job Title : Software Test Engineer Vacancies : 2 Location : Mohali, Punjab Experience : 2-4 Years Are you an experienced software test engineer who has a passion for ensuring that software solutions are of the highest quality? Do you excel in finding and reporting bugs, discrepancies, and software inconsistencies? If the answer is yes, we want to hear from you! We are looking for a Software Test Engineer with 2-4 years of experience to become a part of our dedicated team. The ideal candidate will be proficient in designing, executing, and managing tests for software applications. A background in testing applications developed using ASP.Net, C#.Net, HTML5, Javascript, Jquery, CSS, and MS SQL will be advantageous. Responsibilities : Collaborate with cross-functional teams to understand software requirements and develop effective test strategies. Design, implement, and execute test plans and test cases based on project requirements. Identify, log, and track software defects using a bug-tracking system. Work closely with developers to reproduce, debug, and resolve software issues. Ensure that the software meets the highest quality standards before release. Participate in code review sessions to understand the functionality and provide testing feedback. Stay updated with the latest testing tools, methodologies, and industry best practices. Constantly communicate with product stakeholders (project manager, client, and peers) on testing progress. Requirements : 2-4 years of experience in software testing. Proficiency in test design and execution. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with automated testing tools is a plus. Knowledge of ASP.Net, C#.Net, HTML5, Javascript, Jquery, CSS, and MS SQL is advantageous. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. We offer a competitive salary package and a dynamic work environment. If you are driven by the desire to deliver high-quality software products and enjoy working in a team-focused atmosphere, please apply with your updated resume. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Timings) Experience: 2+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 2+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹90,000.00 per month Shift: Night shift Work Days: Monday to Friday Ability to commute/relocate: Hyderabad District, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: ERP Support: 2 years (Preferred) Shift availability: Night Shift (Required) Work Location: In person