Technical Support Executive (CSR)-Jaipur

0 - 2 years

0 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for Technical Support Executive at Jaipur

CTC + IJP (Internal Job Posting) (It is work from office only)

Travel Tickets + 14 Days guest house + Relocation Bonus(Applicable for candidates relocating to Jaipur)

Candidate has to relocate to Jaipur within a week after selection. Note: Please don't apply if you are not comfortable to relocate

  • Graduation + 1year sales experience is required

  • Skills required - Excellent English + Technical skills

  • Salary - 30,000 to 38,000 per month based on experience level

  • Working - 5days & Rotational Shifts

  • Cab facility available


Job Responsibilities:

Customer Interaction:

Handle inbound and outbound calls in English.

Assist customers with their inquiries, complaints, or issues in a professional and courteous manner.

Provide accurate and timely information to customers.

Problem Resolution:

Identify customer issues and provide solutions promptly.

Escalate complex problems to the appropriate department.

Feedback and Improvement:

Gather customer feedback and suggest improvements to enhance customer satisfaction.

Participate in team meetings and training sessions for continuous improvement.

Deductions PF, Gratuity and Mediclaim from fixed CTC .

Benefits:-

Guest House Stay for 14 days for outstation candidates.

Candidate can apply for an IJP (Promotion) after 9 months.

Salary increments every year basis performance

Relocation Bonus

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