Technical Support Engineer

Dear Candidate,

About SVS International

Established in 1994, SVS International is a niche leader in IT Infrastructure, Electronic Security, and Surveillance solutions across India, offering a wide range of advanced technology services.

www.svs.in

Support Technician Engineer

About the Role:

We are seeking a dedicated and technically proficient Support Technician Engineer to support the daily operations, maintenance, and troubleshooting of tolling and surveillance equipment at project sites. The role demands 24x7 availability, hands-on technical skills, and proactive coordination to ensure the smooth functioning of on-site systems, aligned with SVS’s high standards of service and system uptime.

Key Responsibilities:

Provide 24x7 on-call support surveillance systems. Attend and resolve onsite technical issues promptly. Monitor and maintain IT surveillance (barriers, cameras, sensors, etc.). Handle configuration and maintenance of switches, routers, and CCTV systems. Ensure preventive maintenance and minimize system downtime. Maintain logs and submit daily reports (Faults, Lane Status, Site Activities). Coordinate with vendor & Client. Ensure customer satisfaction with proper documentation.

Skills:

Bachelor’s Degree in Electronics, Computer Science, or ITI technical discipline 4 Years of field experience in , IT hardware, or infrastructure maintenance. Knowledge of basic networking, hardware installation, CCTV setup, OS configuration, and remote access tools. Good verbal and written communication; ability to document and report clearly. Physically fit and willing to travel or work in field conditions at remote project locations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹400,000.00 per month

Experience:

• CCTV CAMERAS: 3 years (Preferred)
• Technical support: 5 years (Preferred)

Work Location: In person