BeatRoute

21 Job openings at BeatRoute
Account Setup & Customer Support Intern Gurugram,Haryana,India 0 years Not disclosed Remote Internship

🌟 Internship Opportunity: Account Setup & Customer Support Intern 📍 Location: ["Remote"] 🕒 Type: Internship | Full-Time | Stipend-Based About BeatRoute: BeatRoute is a fast-growing SaaS platform transforming field sales execution for industries like FMCG, Consumer Durables, and Building Materials. Trusted by global giants such as Coca-Cola, Shell, and Panasonic, our AI-powered solution drives efficiency, visibility, and growth across sales and distribution networks. As we scale, we’re looking for passionate and detail-oriented individuals to join us as interns and contribute to the core functions of account setup and customer support . What You’ll Do: 🔹 Support the setup of new customer accounts and enter configuration data into internal systems 🔹 Perform quality checks to ensure data accuracy and completeness 🔹 Follow standard operating procedures and document processes 🔹 Assist customers with basic queries via email or chat under guidance 🔹 Collaborate with internal teams to ensure smooth onboarding and data readiness 🔹 Learn and adapt quickly to SaaS tools and customer success workflows What We’re Looking For: ✔ Strong attention to detail and data accuracy ✔ Basic communication skills (written and verbal) ✔ Familiarity with Excel or Google Sheets ✔ Willingness to learn and take initiative ✔ Ability to work independently and manage time effectively Bonus Points (Nice to Have): ✨ Fresh graduate or currently pursuing final year ✨ Basic understanding of SaaS, CRM, or tech platforms ✨ Prior internship experience in data or support (not mandatory) Why Intern at BeatRoute? 💼 Hands-on experience with a growing B2B tech product 💡 Learn SaaS operations, customer onboarding, and support best practices 🤝 Work with a supportive, cross-functional team 📜 Certificate of Internship + Opportunity for full-time conversion based on performance If you're a fast learner and ready to dive into real-world SaaS operations, we’d love to hear from you! 📩 Interested candidates can send their resume to: awanish@beatroute.io 🔗 Apply now or tag someone who would be a great fit! #Internship #SaaSCareers #CustomerSupport #OperationsIntern #BeatRoute #FreshGraduates #WeAreHiring #TechInternship Show more Show less

Customer Technical Support Engineer Gurugram,Haryana,India 0 years Not disclosed On-site Full Time

Software Support Engineer About Us BeatRoute is an enterprise-grade Sales Enablement platform that goes beyond automation and helps customers achieve their sales outcomes with its unique goal-driven sales technology. More than 200 Retail & Distribution companies such as those in the Consumer Goods industry rely on BeatRoute to solve their sales problems and make their execution goal oriented. Essential Functions Technical Support Respond to customer inquiries and troubleshoot technical issues through various communication channels, including email, phone, and chat. Diagnose and resolve hardware and software problems efficiently and effectively. Guide customers through the setup, configuration, and usage of our products and services. Collaborate with cross-functional teams to address complex technical issues. Proficiency in Excel, including knowledge of functions like VLOOKUP, IF, SUMIFS, and COUNTIFS, is required Customer Engagement Build strong relationships with customers by demonstrating empathy, patience, and professionalism in all interactions. Ensure timely and accurate communication with customers regarding issue resolution and updates. Proactively identify and address potential customer needs or concerns. Documentation and Knowledge Sharing Document customer interactions, technical issues, and resolutions in a clear and organized manner. Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Share insights and best practices with the team to improve overall support quality. Qualifications Bachelor's degree B.tech or equivalent work experience Past experience of working on Postman, to test and manage API's Proven experience in a technical support or customer service role, preferably in a technology or software-related industry. Strong technical aptitude and the ability to troubleshoot hardware and software issues. Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical customers. Exceptional customer service skills with a focus on customer satisfaction. Strong problem-solving and analytical abilities. Familiarity with Software support ticketing systems. Willingness to work flexible hours and handle occasional on-call duties Show more Show less

Senior Social Media Strategist Chennai,Tamil Nadu,India 5 years Not disclosed On-site Full Time

Role Description This is a full-time on-site role for a Senior Social Media Strategist, located in Chennai. The Senior Social Media Strategist will be responsible for developing and implementing social media strategies, creating and managing content, optimizing social media platforms, and enhancing the our clients' public presence. Day-to-day tasks include overseeing social media accounts, monitoring and analyzing social media metrics, collaborating with the marketing team, and staying updated on industry trends and best practices. Qualifications Experience in Social Media Marketing and Social Media Optimization (SMO) Strong Communication and Public Relations skills Proficiency in developing and executing Content Strategy Ability to monitor and analyze social media metrics Excellent written and verbal communication skills Proven ability to work collaboratively in a team environment Bachelor's degree in Marketing, Communications, or related field Experience in using social media management tools is a plus Minimum qualification 5+ years of experience working with brands/agencies Excellent communication skills (English & Tamil) Payscale Rs.5,40,000 - Rs.7,20,000 per annum Show more Show less

Video Editor Gurugram,Haryana,India 2 years Not disclosed Remote Full Time

🎬 Job Title: Video Editor cum Producer 📍 Location: Remote (But based out of Gurugram, India) 🕒 Experience: 2-3 Years 💼 Department: Creative / Marketing About BeatRoute BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. BeatRoute currently serves 200+ enterprise brands in 20+ countries, with 100K+ users across India, South Asia, and Africa in 10 industry verticals. Operating as a remote-first company, we foster a culture of collaboration, innovation, and inclusivity, enabling our team to work flexibly while staying connected and aligned with our mission. Now, we're looking for a talented Video Editor and Producer who can craft dynamic, visually compelling videos that reflect the modern, intelligent design of our software and speak the visual language of today’s digital audience. Role Overview We’re seeking a skilled and creative Video Editor and Producer with a flair for motion graphics and a passion for storytelling through video. You’ll be responsible for editing engaging video content for marketing, product demos, product explainers/animations, promo videos, client success stories, and social media. You will also help our team record videos from time to time. **A strong portfolio is mandatory. Candidates without a portfolio will not be considered. Please include your portfolio link at the time of application. 🔧 Responsibilities Edit and produce high-quality videos for marketing campaigns, social media, product explainers, and customer stories Create and integrate motion graphics and animations into video content Collaborate with the marketing and product teams to develop video concepts Maintain consistency in brand style and tone across all videos Organize, manage, and maintain all project media Hands-on knowledge of filming and producing clean, usable raw video content. ✅ Requirements 2-3 years of proven experience as a video editor Expertise in Adobe Premiere Pro, After Effects, and similar industry-standard software Strong command of motion graphics design and animation A compelling portfolio of completed video projects Ability to work independently in a fully remote setup Strong communication and time management skills Based in or willing to travel to Gurugram (approx 2-3 times a month) Hands-on experience in shooting or filming content Why Join BeatRoute ? Fully remote setup Competitive compensation and flexible hours Opportunity to work on diverse and creative projects A culture that values innovation, autonomy, and growth Ready to Apply? If you’re a passionate video editor ready to bring ideas to life and elevate brand storytelling, send us your resume, portfolio, and a short note about why you’d be a great fit. Show more Show less

Quality Assurance Engineer India 2 years None Not disclosed On-site Full Time

About BeatRoute Founded in 2014, BeatRoute is a cutting-edge Intelligent Field Execution Platform designed to empower businesses with efficient last-mile engagement solutions, including Field Sales, Field Marketing, and Field Inspection. Trusted by over 100 customers across the APAC region, BeatRoute is on a mission to revolutionize field operations for businesses worldwide. As a pre-Series VC-funded and profitable startup, BeatRoute combines financial stability with the agility to innovate, aiming to establish itself as a leading global platform for field execution. Job Description We are seeking a dedicated and detail-oriented QA Engineer – Manual to join our dynamic team. As an integral part of our quality assurance efforts, you will be responsible for ensuring the reliability, functionality, and seamless performance of our web and mobile applications. The ideal candidate will have hands-on experience with manual testing processes and some familiarity with test automation using Python or Java, you’ll play a key role in enhancing the user experience and driving product excellence. If you have 1–2 years of hands-on experience in testing web applications (preferably Progressive Web Apps) and mobile applications, and you’re passionate about delivering quality at every stage of development, we’d love to have you on board. Required Skills & Experience 1+ years of experience in QA, with a strong focus on manual testing. Some experience with test automation using Python or Java or any other programming language. Strong knowledge of software testing methodologies, tools, and best practices. Strong knowledge in Web and API testing. Experience with Agile development methodologies. Strong analytical skills with attention to detail. Experience in writing clear, concise, and comprehensive test plans and test cases. Ability to work collaboratively in a cross-functional team environment. Desired Skills (Optional) Familiarity with test automation frameworks (e.g., Selenium,TestNG, JUnit). Experience with CI/CD tools (e.g., Jenkins, Travis CI). Familiarity with performance testing tools (e.g., JMeter, LoadRunner). Familiarity in version control systems (Git, GitHub, etc.) Key Traits for Success Problem-Solving Mindset: Ability to understand the core problem we are solving and write effective, targeted test cases to ensure high-quality solutions. Strong Understanding of Software Quality: Familiarity with industry standards and best practices to ensure reliable and consistent performance. Proficient in Manual Testing: Hands-on experience in testing web applications, including Progressive Web Apps, as well as Android and iOS applications. Test Case Expertise: Skilled in designing comprehensive test cases, creating detailed test scenarios, and generating insightful test reports. Test Automation: Some experience in test automation viz Java or Python. Bug Tracking and Management: Proficient in using bug-tracking and management tools like MANTIS,JIRA to document and resolve issues efficiently. Knowledge of STLC and Agile Methodologies: Solid understanding of the Software Testing Life Cycle and experience in Agile testing practices for seamless integration with development workflows. Continuous Improvement Mindset: Committed to enhancing testing processes and staying updated with the latest tools, techniques, and best practices in software testing. Education Background Any of the following Bachelor’s Degree in Technology (B. Tech.). Computer Science background is a plus. Master’s Degree in Technology (M.Tech.). Master’s in Computer Applications (M.C.A.). Job Perks ● Enjoy the flexibility of working from anywhere, every day, allowing you to create a workspace that suits your lifestyle. ● Competitive salary and bonus incentive structure ● Opportunity to work in a fast-moving, high-growth SaaS company ● Possibilities of stock options for a passionate contributor. ● Achieve a fulfilling career with opportunities for growth while maintaining a healthy

Software Support Engineer India 3 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. We are looking for a proactive and experienced Level 3 Customer Software Support Engineer who will serve as the technical backbone of our customer support function. This role is responsible for diagnosing and resolving complex issues related to our SaaS product, collaborating with engineering teams, and ensuring high customer satisfaction through timely, accurate, and empathetic support. Key Responsibilities • Act as the final escalation point for support issues related to our SaaS platform. • Troubleshoot and debug issues involving APIs, integrations, and backend systems. • Analyze logs, trace errors, and identify root causes of complex technical problems. • Work with tools like Jira, Freshdesk (or similar ticketing systems), and internal dashboards. • Write clear internal documentation for recurring issues and create knowledge base articles. • Use Excel (VLOOKUP, COUNTIF, SUMIF, Pivot Tables, etc.) to analyze and interpret customer data. • Coordinate with Product and Engineering teams to escalate bugs or feature requests. • Ensure SLAs are met and customer issues are resolved with urgency and accountability. • Be customer-obsessed: understand the impact of issues from the customer's perspective and act with empathy. • Communicate technical solutions to both technical and non- technical audiences. Must-Have Skills • Strong experience in API debugging using tools like Postman, Swagger, or Curl. • Experience in a SaaS environment, especially handling production-level support tickets. • Familiarity with Jira and working in agile development environments. • Proficiency with Freshdesk, Zendesk, or similar customer ticketing systems. • Solid understanding of Excel functions for data analysis. • Excellent problem-solving and troubleshooting skills. • Strong verbal and written communication skills. • Ability to multi-task and prioritize in a fast-paced environment. Nice-to-Have Skills • Knowledge of basic SQL queries for troubleshooting data issues. • Experience with log analysis tools • Experience in working with cross-functional teams (Engineering, QA, Product, etc.). Key Traits • Highly accountable and ownership-driven – takes responsibility to see issues through to resolution. • Intuitive ability to sense urgency and act swiftly to de-escalate customer frustrations. • A natural problem solver who can work independently and within a team. • Willing to go the extra mile to deliver outstanding customer service. • Detail-oriented and process-driven, with a passion for improving support workflows. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. • 3+ years of experience in a similar technical support role, preferably in a SaaS company.

Accountant Gurugram,Haryana,India 2 years None Not disclosed Remote Full Time

Company Description BeatRoute is a Goal-driven SAAS Sales technology for retail & distribution businesses, providing an enterprise-grade scalable platform that uses unique Goal-setting mechanisms, Operational AI, and Gamification. We cater to worldwide retail & distribution businesses, serving around 200 enterprise customers in multiple countries across Africa, APAC, and Latam regions. Role Description This is a full-time remote role for an Accountant at BeatRoute. The Accountant will be responsible for day-to-day financial tasks, including but not limited to budgeting, financial reporting, accounts payable/receivable, and payroll processing. Prepare and maintain daily accounting records Handle invoicing, billing, and payment follow-ups Process vendor payments and reimbursements Record and reconcile expenses, bank statements, and ledgers Maintain proper documentation for all financial transactions Assist in monthly closings and preparing basic reports Work with internal teams for GST, TDS and other compliance filings Support in maintaining records for audits and financial reviews Help track receivables, payables , and maintain overall accounting hygiene Qualifications Financial Reporting, Budgeting, and Accounts Payable/Receivable skills Experience in payroll processing Strong experience with working on excel. Proficiency in accounting software- Zoho and Tally Attention to detail and accuracy in financial data management Ability to work independently and remotely Bachelor's degree in Accounting, Finance, or relevant field 0–2 years of accounting experience (Freshers with strong basics can apply) Basic understanding of GST, TDS, and Indian accounting standards

Quality Assurance Engineer India 3 years None Not disclosed On-site Full Time

Job Description About Us: BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. BeatRoute currently serves 200+ enterprise brands in 20+ countries, with 100K+ users across India, South Asia, and Africa in 10 industry verticals. We are seeking a dedicated and detail-oriented QA Engineer – Automation & Manual to join our dynamic team. As an integral part of our quality assurance efforts, you will be responsible for ensuring the reliability, functionality, and seamless performance of our web and mobile applications. The ideal candidate will have hands-on experience with manual testing processes and some familiarity with test automation using Python or Java , you’ll play a key role in enhancing the user experience and driving product excellence. If you have 2–3 years of hands-on experience in testing web applications (preferably Progressive Web Apps) and mobile applications, and you’re passionate about delivering quality at every stage of development, we’d love to have you on board. Required Skills & Experience 2-3 years of experience in QA, with a strong focus on manual testing and automation. Some experience with test automation using Python or Java or any other programming language. Strong knowledge of software testing methodologies, tools, and best practices. Strong knowledge in Web and API testing. Experience with Agile development methodologies. Strong analytical skills with attention to detail. Experience in writing clear, concise, and comprehensive test plans and test cases. Ability to work collaboratively in a cross-functional team environment. Desired Skills (Optional) Familiarity with test automation frameworks (e.g., Selenium,TestNG, JUnit). Experience with CI/CD tools (e.g., Jenkins, Travis CI). Familiarity with performance testing tools (e.g., JMeter, LoadRunner). Familiarity in version control systems (Git, GitHub, etc.). Key Traits for Success Problem-Solving Mindset: Ability to understand the core problem we are solving and write effective, targeted test cases to ensure high-quality solutions. Strong Understanding of Software Quality: Familiarity with industry standards and best practices to ensure reliable and consistent performance. Proficient in Manual Testing: Hands-on experience in testing web applications, including Progressive Web Apps, as well as Android and iOS applications. Test Case Expertise: Skilled in designing comprehensive test cases, creating detailed test scenarios, and generating insightful test reports. Test Automation: Some experience in test automation viz Java or Python. Bug Tracking and Management: Proficient in using bug-tracking and management tools like MANTIS,JIRA to document and resolve issues efficiently. Knowledge of STLC and Agile Methodologies: Solid understanding of the Software Testing Life Cycle and experience in Agile testing practices for seamless integration with development workflows. Continuous Improvement Mindset: Committed to enhancing testing processes and staying updated with the latest tools, techniques, and best practices in software testing. Education Background Any of the following Bachelor’s Degree in Technology (B. Tech.). Computer Science background is a plus. Master’s Degree in Technology (M.Tech.). Master’s in Computer Applications (M.C.A.). Job Perks ● Enjoy the flexibility of working from anywhere, every day, allowing you to create a workspace that suits your lifestyle. ● Competitive salary and bonus incentive structure ● Opportunity to work in a fast-moving, high-growth SaaS company ● Possibilities of stock options for a passionate contributor. ● Achieve a fulfilling career with opportunities for growth while maintaining a health

Software Support India 3 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. We are looking for a proactive and experienced Level 3 Customer Software Support Engineer who will serve as the technical backbone of our customer support function. This role is responsible for diagnosing and resolving complex issues related to our SaaS product, collaborating with engineering teams, and ensuring high customer satisfaction through timely, accurate, and empathetic support. Key Responsibilities • Act as the final escalation point for support issues related to our SaaS platform. • Troubleshoot and debug issues involving APIs, integrations, and backend systems. • Analyze logs, trace errors, and identify root causes of complex technical problems. • Work with tools like Jira, Freshdesk (or similar ticketing systems), and internal dashboards. • Write clear internal documentation for recurring issues and create knowledge base articles. • Use Excel (VLOOKUP, COUNTIF, SUMIF, Pivot Tables, etc.) to analyze and interpret customer data. • Coordinate with Product and Engineering teams to escalate bugs or feature requests. • Ensure SLAs are met and customer issues are resolved with urgency and accountability. • Be customer-obsessed: understand the impact of issues from the customer's perspective and act with empathy. • Communicate technical solutions to both technical and non- technical audiences. Must-Have Skills • Strong experience in API debugging using tools like Postman, Swagger, or Curl. • Experience in a SaaS environment, especially handling production-level support tickets. • Familiarity with Jira and working in agile development environments. • Proficiency with Freshdesk, Zendesk, or similar customer ticketing systems. • Solid understanding of Excel functions for data analysis. • Excellent problem-solving and troubleshooting skills. • Strong verbal and written communication skills. • Ability to multi-task and prioritize in a fast-paced environment. Nice-to-Have Skills • Knowledge of basic SQL queries for troubleshooting data issues. • Experience with log analysis tools • Experience in working with cross-functional teams (Engineering, QA, Product, etc.). Key Traits • Highly accountable and ownership-driven – takes responsibility to see issues through to resolution. • Intuitive ability to sense urgency and act swiftly to de-escalate customer frustrations. • A natural problem solver who can work independently and within a team. • Willing to go the extra mile to deliver outstanding customer service. • Detail-oriented and process-driven, with a passion for improving support workflows. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. • 3+ years of experience in a similar technical support role, preferably in a SaaS company.

Social Media Manager Chennai,Tamil Nadu,India 1 years None Not disclosed On-site Full Time

Must have: Exceptional English language communication skills Understanding of social media platforms Interest in evolving trends Role Description This is a full-time on-site role for a Social Media Manager located in Nanganallur, Chennai. The Social Media Manager will be responsible for developing and executing social media strategies, managing social media marketing campaigns, and ensuring social media optimization (SMO). The individual will also be responsible for creating engaging content, monitoring social media channels, and analyzing performance metrics. Collaboration with other departments to align social media content with overall marketing efforts will also be a key task. Experience: Minimum 1 year to maximum 5 years of relevant social media management or copywriting experience. Qualifications Strong Communication and Writing skills Skills in Social Media Marketing and Social Media Optimization (SMO) Experience in developing Content Strategies and Content Creation Proficiency with social media platforms and tools Ability to work collaboratively in a team environment Experience in the retail industry is a plus CTC: 3 LPA - 4.5 LPA

Graphic Designer Gurugram,Haryana,India 6 years None Not disclosed On-site Full Time

We're Hiring Graphic Designer We’re seeking a skilled Graphic Designer to create compelling visuals across digital platforms. You’ll collaborate with teams to design content that aligns with business goals and engages our audience. Design is central to what we’re building—you’ll help define our look, voice, and impact, tackling real challenges alongside a creative, driven team. KEY RESPONSIBILITIES Collaborate: Partner with teams to craft visuals aligned with business goals. Design: Produce graphics for social, web, presentations, emails, and more. Innovate: Refresh designs using new tools and trends. QUALIFICATIONS & SKILLS Technical: Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign) & Figma. Creative: Strong eye for detail, hierarchy, color, type & layout. Leadership: Able to lead projects, guide teams & uphold design quality. BONUS Experience with video editing tools such as Premiere Pro. Knowledge of motion graphics software Familiarity with AI-powered design tools. EXPERIENCE & EDUCATION 2–6 years of professional graphic design experience(flexible for candidates with an exceptional portfolio). Bachelor’s degree in Graphic Design, Visual Communication, or a related field. Please SUBMIT YOUR PORTFOLIO with a short note on what fuels your creativity to marketing@beatroute.io.

Graphic Designer gurugram,haryana,india 6 years None Not disclosed On-site Full Time

We're Hiring Graphic Designer We’re seeking a skilled Graphic Designer to create compelling visuals across digital platforms. You’ll collaborate with teams to design content that aligns with business goals and engages our audience. Design is central to what we’re building—you’ll help define our look, voice, and impact, tackling real challenges alongside a creative, driven team. KEY RESPONSIBILITIES Collaborate: Partner with teams to craft visuals aligned with business goals. Design: Produce graphics for social, web, presentations, emails, and more. Innovate: Refresh designs using new tools and trends. QUALIFICATIONS & SKILLS Technical: Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign) & Figma. Creative: Strong eye for detail, hierarchy, color, type & layout. Leadership: Able to lead projects, guide teams & uphold design quality. BONUS Experience with video editing tools such as Premiere Pro. Knowledge of motion graphics software Familiarity with AI-powered design tools. EXPERIENCE & EDUCATION 2–6 years of professional graphic design experience(flexible for candidates with an exceptional portfolio). Bachelor’s degree in Graphic Design, Visual Communication, or a related field. Please SUBMIT YOUR PORTFOLIO with a short note on what fuels your creativity to marketing@beatroute.io.

Technical Support Engineer gurugram,haryana,india 3 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. We are looking for a proactive and experienced Level 3 Customer Software Support Engineer who will serve as the technical backbone of our customer support function. This role is responsible for diagnosing and resolving complex issues related to our SaaS product, collaborating with engineering teams, and ensuring high customer satisfaction through timely, accurate, and empathetic support. Key Responsibilities • Act as the final escalation point for support issues related to our SaaS platform. • Troubleshoot and debug issues involving APIs, integrations, and backend systems. • Analyze logs, trace errors, and identify root causes of complex technical problems. • Work with tools like Jira, Freshdesk (or similar ticketing systems), and internal dashboards. • Write clear internal documentation for recurring issues and create knowledge base articles. • Use Excel (VLOOKUP, COUNTIF, SUMIF, Pivot Tables, etc.) to analyze and interpret customer data. • Coordinate with Product and Engineering teams to escalate bugs or feature requests. • Ensure SLAs are met and customer issues are resolved with urgency and accountability. • Be customer-obsessed: understand the impact of issues from the customer's perspective and act with empathy. • Communicate technical solutions to both technical and non- technical audiences. Must-Have Skills • Strong experience in API debugging using tools like Postman, Swagger, or Curl. • Experience in a SaaS environment, especially handling production-level support tickets. • Familiarity with Jira and working in agile development environments. • Proficiency with Freshdesk, Zendesk, or similar customer ticketing systems. • Solid understanding of Excel functions for data analysis. • Excellent problem-solving and troubleshooting skills. • Strong verbal and written communication skills. • Ability to multi-task and prioritize in a fast-paced environment. Nice-to-Have Skills • Knowledge of basic SQL queries for troubleshooting data issues. • Experience with log analysis tools • Experience in working with cross-functional teams (Engineering, QA, Product, etc.). Key Traits • Highly accountable and ownership-driven – takes responsibility to see issues through to resolution. • Intuitive ability to sense urgency and act swiftly to de-escalate customer frustrations. • A natural problem solver who can work independently and within a team. • Willing to go the extra mile to deliver outstanding customer service. • Detail-oriented and process-driven, with a passion for improving support workflows. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. • 3+ years of experience in a similar technical support role, preferably in a SaaS company. Freshers can apply for GET- Software Support Role.

Android Developer gurgaon,haryana,india 3 years None Not disclosed Remote Full Time

Job Description BeatRoute is looking for a highly motivated Android Developer. Someone whose programming fundamentals are clear, with strong basics of Core JAVA and Kotlin. Someone who knows how to write optimized code and follow proper programming standards. This is an exciting opportunity for someone with 3-5 years of android development experience to be part of an exciting software-as-a-service (SaaS) business. The Right Candidate Must Have - Deep understanding of Android platform - 3+ years of experience in design and coding in Android along with Java and Kotlin - Knowledge of data structures and algorithms, multithreading is a must. - Experience working with remote data via REST and JSON Top characteristics and traits of a successful Android Developer - Knowledge and working experience of Android Studio - Understanding existing code and optimize/develop it further - Understanding of Android Material Design - Work in an organized way - Never die & problem-solving attitude - Manage good relationships within a team - Strong knowledge of Android UI design principles, patterns, and best practices Job Perks - Competitive salary and bonus incentive structure - Opportunity to work in a fast moving, high growth SaaS company - Casual dress all-day, everyday - Strong, results-oriented culture - Games, fun, parties & more About BeatRoute: Founded in 2014, BeatRoute (https://beatroute.io) is an Intelligent Field execution platform that helps businesses improve on-ground productivity of distributed field teams. BeatRoute engages with mid-size and large enterprises with multiple use cases like Field Sales, Visual Merchandising, Delivery & Logistics etc. BeatRoute serves over 200+ customers assisting 100,000+ feet on street. BeatRoute is a pre-series VC funded startup founded by a team of IIT and IIM professionals.

Senior Social Media Strategist chennai,tamil nadu 5 - 9 years INR 0.00011 - 0.00013 Lacs P.A. On-site Full Time

The Senior Social Media Strategist role based in Chennai is a full-time on-site position. Your primary responsibility will be to develop and execute social media strategies to enhance our clients" online presence. This will involve creating and managing content, optimizing social media platforms, and ensuring a strong public image for our clients. You will be tasked with overseeing various social media accounts, monitoring and analyzing metrics, collaborating with the marketing team, and keeping abreast of industry trends and best practices. To excel in this role, you should have a solid background in Social Media Marketing and Social Media Optimization (SMO). Strong communication and public relations skills are essential, along with proficiency in developing and implementing content strategies. Your ability to effectively monitor and analyze social media metrics will be crucial to measure the success of our campaigns. Excellent written and verbal communication skills are required, along with a proven track record of collaborative teamwork. A Bachelor's degree in Marketing, Communications, or a related field is necessary, and experience with social media management tools is considered advantageous. The ideal candidate for this position should have a minimum of 5 years of experience working with brands or agencies. Fluency in English and Tamil is a must. The annual salary for this role ranges from Rs.5,40,000 to Rs.7,20,000.,

Customer Success Manager india 8 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. BeatRoute currently serves 200+ enterprise brands in 20+ countries, with 100K+ users across India, South Asia, and Africa in 10 industry verticals. The Role We are looking for a Customer Success Manager who can bridge the gap between technology and business outcomes for our clients in retail and distribution. This role is not limited to onboarding and support — it requires a structured thinker who can diagnose business challenges, design sales excellence interventions, and work closely with senior client stakeholders to maximize impact from the BeatRoute platform. The ideal candidate will combine strong analytical and problem-solving skills with the ability to manage relationships at the highest levels, ensuring our clients achieve measurable improvements in their sales processes. Key Responsibilities Business Diagnosis & Solutioning Engage with client leadership to identify challenges in retail execution and distribution. Translate these challenges into actionable solutions within BeatRoute. Design structured roadmaps and interventions for long-term sales excellence. Customer Onboarding & Value Realization Lead blueprinting workshops and adoption strategies with client teams. Establish measurable KPIs (sales uplift, order quality, productivity) and ensure outcomes are met. Ensure seamless integration of BeatRoute into client sales operations. Strategic Relationship Management Act as a trusted advisor to senior stakeholders, building strong partnerships. Drive quarterly reviews that focus on ROI and business impact, not just product adoption. Represent the voice of the customer within BeatRoute. Renewals & Growth Secure renewals by showcasing business outcomes delivered. Identify expansion opportunities and build business cases for adoption across functions or geographies. Partner with Sales on commercial discussions with data-backed insights. Internal Enablement & Knowledge Sharing Mentor team members on structured problem-solving, client engagement, and value delivery. Develop playbooks and best practices for driving customer success at scale. The Right Candidate Will Have 5–8 years’ experience in roles involving business problem-solving, sales transformation, or strategy execution and consulting. Deep understanding of FMCG/Retail distribution models and on-ground sales challenges. Strong skills in structuring problems, analyzing data, and building compelling narratives. Experience engaging with senior business stakeholders and influencing decision-making. Excellent communication, facilitation, and stakeholder management skills. SaaS or digital transformation exposure is preferred but not mandatory. Prior experience in SaaS companies, Exposure to working with enterprise SaaS platforms in domains such as supply chain & procurement Experience in retail business transformation projects, including strategy-to-delivery execution. Why Join Us Opportunity to shape how large retail enterprises transform their sales execution. Exposure to senior client stakeholders across industries and geographies. Competitive compensation and growth opportunities in a SaaS company with global ambitions.

Android Developer gurugram,haryana,india 0 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. We are looking for a passionate and accomplished Android Developer to join our mission-critical team. As a core pillar of our Android development team, you will design, develop, and maintain scalable, high-impact applications that are pivotal to our platform’s success. You’ll play a crucial role in shaping our technology landscape, working alongside cutting-edge technologies to deliver robust and innovative solutions. If you are driven, enthusiastic, and dedicated to your craft, we invite you to join us and create impactful solutions that will shape the future of our platform. Must Have Deep understanding of the Android platform and ecosystem. Proficient in Kotlin and a strong grasp of object-oriented programming (OOP) concepts. Solid knowledge of data structures, algorithms, and multithreading. Experience with RESTful APIs and JSON for data exchange. Proven leadership abilities to manage, coach, and lead a team. Strong collaboration skills; able to work effectively with platform engineers and product managers. Self-driven, adaptable, and capable of thriving in a fast-paced, dynamic environment. Excellent multitasking and time-management skills. Eagerness to learn, innovate, and experiment with new ideas and technologies. Education Background Bachelor’s Degree in Technology (B. Tech.). Computer Science background is a plus. Master’s Degree in Technology (M.Tech.). Master’s in Computer Applications (M.C.A.). Job Perks ● Enjoy the flexibility of working from anywhere, every day, allowing you to create a workspace that suits your lifestyle. ● Competitive salary and bonus incentive structure ● Opportunity to work in a fast-moving, high-growth SaaS company ● Possibilities of stock options for a passionate contributor. ● Achieve a fulfilling career with opportunities for growth while maintaining a health

Enterprise Sales Manager india 0 years None Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. BeatRoute currently serves 200+ enterprise brands in 20+ countries, with 100K+ users across India, South Asia, and Africa in 10 industry verticals. What You’ll Do: Engage enterprise customers with a consultative approach, uncovering business pain points and aligning them with BeatRoute’s solutions. Own the full sales cycle, from lead generation to deal closure, working with multiple stakeholders. Deliver high-impact sales demos, shaping conversations to drive value-driven decision making. Map key decision makers and influencers, navigate enterprise hierarchies, and earn stakeholder trust. Develop compelling proposals that translate customer needs into a structured solution. Drive key strategic initiatives to optimize our sales approach, accelerate growth, and refine GTM strategies. Why This Role is Exciting: Master Consultative Selling – Learn how to position SaaS solutions as a business enabler rather than just a product. Be mentored by top SaaS leaders – A bootcamp led by BeatRoute’s Cofounder and Senior Leaders to build your sales expertise. Gain deep industry insights – Understand market trends, customer success strategies, and enterprise buying behavior. Shape GTM strategies – Work directly with leadership to refine sales playbooks & consultative selling frameworks. Must Have Candidates should be based in a metro city (Mumbai, Delhi, Bangalore, etc.) for better access to key markets. Should be willing to travel as per business requirements, including potential international travel. Be part of a high growth SaaS company with a collaborative, learning driven culture. Why Join Us Opportunity to shape how large retail enterprises transform their sales execution. Exposure to senior client stakeholders across industries and geographies. Competitive compensation and growth opportunities in a SaaS company with global ambitions. Sell a mature SaaS product that solves real business challenges. Competitive salary + uncapped incentives (Your earning potential is in your hands!).

Android Developer gurugram,haryana,india 0 years INR Not disclosed On-site Full Time

About Us BeatRoute is the world's only Goal-Driven AI platform for retail sales and distribution. It is an enterprise-grade, scalable platform that uses a unique Goal-Driven AI to deliver measurable business impact for brands in their retail sales and distribution channels. Worldwide, retail and distribution businesses, such as FMCG, consumer goods, and building materials face the difficult choice of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy enterprise SaaS AI solution. We are looking for a passionate and accomplished Android Developer to join our mission-critical team. As a core pillar of our Android development team, you will design, develop, and maintain scalable, high-impact applications that are pivotal to our platform's success. You'll play a crucial role in shaping our technology landscape, working alongside cutting-edge technologies to deliver robust and innovative solutions. If you are driven, enthusiastic, and dedicated to your craft, we invite you to join us and create impactful solutions that will shape the future of our platform. Must Have Deep understanding of the Android platform and ecosystem. Proficient in Kotlin and a strong grasp of object-oriented programming (OOP) concepts. Solid knowledge of data structures, algorithms, and multithreading. Experience with RESTful APIs and JSON for data exchange. Proven leadership abilities to manage, coach, and lead a team. Strong collaboration skills; able to work effectively with platform engineers and product managers. Self-driven, adaptable, and capable of thriving in a fast-paced, dynamic environment. Excellent multitasking and time-management skills. Eagerness to learn, innovate, and experiment with new ideas and technologies. Education Background Bachelor's Degree in Technology (B. Tech.). Computer Science background is a plus. Master's Degree in Technology (M.Tech.). Master's in Computer Applications (M.C.A.). Job Perks ? Enjoy the flexibility of working from anywhere, every day, allowing you to create a workspace that suits your lifestyle. ? Competitive salary and bonus incentive structure ? Opportunity to work in a fast-moving, high-growth SaaS company ? Possibilities of stock options for a passionate contributor. ? Achieve a fulfilling career with opportunities for growth while maintaining a health

GTM Marketer - ABM Focus india 4 years None Not disclosed Remote Full Time

Hiring: GTM Marketer - ABM Focus Location: [India Remote] Department: Marketing Reports To: VP Marketing Role Overview BeatRoute is a high-growth Enterprise SaaS platform, trusted by leading retail and distribution enterprises worldwide. We are seeking a highly driven Go-to-Market (GTM) Marketer with an Account-Based Marketing (ABM) Focus to design and execute integrated, data-driven ABM strategies powered by AI. In this role, you will be responsible for creating targeted ABM programs that align sales, marketing, and product teams to engage high-value accounts, accelerate adoption across verticals, and influence revenue growth. This role requires a mix of strategic thinking and tactical execution. You’ll leverage AI-native tools, multi-channel orchestration, and data-driven insights to deliver personalized experiences that resonate with key decision-makers and drive measurable outcomes. Key Responsibilities ABM Strategy & Campaign Execution ● Develop and execute tiered ABM programs (1:1, 1:few, and 1:many) to engage high-value target accounts. ● Orchestrate multi-channel ABM campaigns across email, LinkedIn, events, paid media, and direct outreach. ● Partner with sales to ensure account engagement strategies are aligned with pipeline goals and account plans. ● Drive adoption and visibility for new products and solutions in priority market segments. AI-Driven Personalization & Orchestration ● Implement and optimize AI-native tools (n8n, Zapier, 6sense, Demandbase, etc.) to scale ABM workflows. ● Create AI-enabled playbooks for account insights, content personalization, and automated engagement. ● Experiment with emerging AI technologies (OpenAI, Perplexity, Claude) to continuously improve ABM impact. Messaging & Content Alignment ● Craft account-specific messaging frameworks, value props, and campaign creative tailored by geography, persona, industry, and buying stage. ● Collaborate with marketing and sales to translate features into clear business outcomes for key accounts. ● Develop sales enablement assets (battlecards, outreach templates, case studies) for ABM motions with the help of the content team. Measurement & Optimization ● Define and track ABM success metrics: account engagement, influenced pipeline, conversion rates, deal velocity. ● Build dashboards to report performance at the account and program level. ● Run A/B tests across messaging, channels, and offers to maximize engagement and ROI. Required Qualifications ● 4+ years of experience in B2B SaaS or technology marketing with a strong background in ABM and outbound GTM. ● Proven track record of designing and running ABM campaigns that influenced pipeline and revenue. ● Hands-on expertise with AI-native automation and ABM platforms (n8n, Demandbase, 6sense, or similar). ● Strong understanding of sales and marketing tech stacks (HubSpot, LinkedIn Sales Navigator, Clearbit, Apollo, etc.). ● Exceptional campaign planning, project management, and messaging skills. ● Data-driven mindset with the ability to analyze engagement and funnel performance metrics. Preferred Qualifications ● Experience scaling ABM programs in fast-paced startup or scale-up environments. ● Knowledge of intent data platforms, enrichment APIs, and lead scoring systems. ● Comfort with AI content generation tools (OpenAI, Jasper, Copy.ai, etc.) for campaign personalization. Success Metrics ● Pipeline generated and revenue influenced from ABM campaigns. ● Account engagement scores and multi-stakeholder penetration in target accounts. ● Improved deal velocity and win rates from high-value accounts. ● Reduction in time-to-market for ABM programs through AI-powered automation. Tools You’ll Use ● Sales Enablement: Apollo.io, LinkedIn Sales Navigator, Smartlead, HubSpot, etc. ● ABM & Workflow Automation: n8n, Zapier. ● Data Enrichment & Insights: Apollo, Clearbit, Lusha, intent data platforms. ● Analytics & Reporting: HubSpot, Data Studio, Google Sheets. Why Join BeatRoute ● A collaborative, supportive, innovative team that values quality, creativity, and strategic thinking. ● Fully remote work culture. ● Competitive salary and benefits package. ● Opportunities for fast professional growth within a dynamic SaaS environment.