Technical Support Engineer

Job description:

Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers.

Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth.

Technical Support Engineer
Location: Vapi
Department: IT Support
Reports To: Service Account Manager

Job Description: Network / IT Support Engineer
Key Responsibilities:

• Strong problem-solving skills related to UTP and fiber cabling issues.
• In-depth knowledge of network passive components and ability to conduct site surveys.
• Hands-on experience with crimping, I/O punching, and cable laying.
• Basic understanding of network active devices and IP address assignment.
• Knowledge of the following systems:
• Fire Alarm Systems
• Public Address / Announcing Systems
• Attendance Systems
• Provide CCTV support, including willingness to work at heights.
• Ability to explain technical problems clearly and effectively.
• Organized, multitasking, and eager to learn new technologies.
• Willingness to travel within the Vapi plant and outside Vapi, as required.
• Prepared to work after office hours, on holidays, and within or outside Gujarat when needed.

Required Skills & Qualifications:

• Basic knowledge of networking concepts and hardware.
• Good technical documentation and report-writing skills in English.
• Strong communication and coordination skills.
• Flexible, proactive, and able to work independently or in a team.

Job Type: Full-time

Work Location: In person