Technical Support Engineer

6 - 10 years

20 - 30 Lacs

Posted:11 hours ago| Platform: Naukri logo

Apply

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Skills :

Roles & Responsibilities:

  • Support global customers via email, phone, and webcasts.
  • Guide customers, partners, and Sales Engineers in installation, operations, and troubleshooting.
  • Maintain and update the knowledge base.
  • Contribute to the setup and growth of the support organization.
  • Introduce and implement new support methodologies and tools.
  • Work closely with global support teams, R&D, Delivery, and Product Management.

Experience Requirement:

  • 3-7 years of experience in a similar technical support role within a software company.
  • Hands-on experience with Linux/UNIX environments.
  • Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.).
  • Experience in supporting network security software products.
  • Comfortable working in a 24x7 support environment, including irregular hours.

Education:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Careernet logo
Careernet

Recruitment & Staffing

Tech City

RecommendedJobs for You