Posted:1 day ago|
Platform:
Work from Office
Full Time
Analyze, validate and process transactions in business application
Analyze and research all discrepancies.
Investigate and resolve outstanding items.
Ensure that the assigned targets are met in accordance with SLA and Internal standards.
Ensure that the quality of transaction is following predefined parameters as defined by Process Excellence.
Ensure adherence to established attendance schedules.
Prior knowledge of documents Review, and document creation related to process is desirable
Bachelor s degree (Any Stream) or diploma with a minimum of 15 years of education.
(In Years)
1-3 Year
Computer navigation skills with MS Word and excel is must.
Keyboarding and data mining skills
Excellent written and oral
Knowledge of Insurance principles in relation to US Insurance is desired but not mandatory
Non-Voice
Complexity Scale: 7/T5C5 (Rule & non-rule-based decision making, domain knowledge, extensive customer communication)
Metlife
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