Technical Specialist-App Engg Services

Job Description

Area(s) of responsibility Teamcenter L2/L3 Support = 5 plus years’ experience Location – Preferred Pune Qualifications Bachelor’s degree in computer science, Engineering, or a related field; Master's degree preferred. Provide Level 2 and Level 3 support for Teamcenter, including troubleshooting and resolving technical issues reported by end-users. Perform routine maintenance tasks, upgrades, and patches to ensure the stability and performance of the Teamcenter system. Monitor system performance and implement proactive measures to optimize efficiency and minimize downtime. Create and maintain documentation related to system configurations, processes, and procedures. Teamcenter Application: Issue investigation and Application Monitoring and troubleshooting and Deployment Experience in Managing TCUA Installation, Upgrade, Deployment and Service Maintenance Assist with user training and provide guidance on best practices for utilizing Teamcenter effectively. Coordinate with vendors and external partners as needed to escalate issues and implement enhancements. Conduct regular audits of system configurations and security settings to ensure compliance with organizational policies and industry standards. Perform administrative tasks such as user account management, access control, and license management within the Teamcenter environment. Identify, document, and track defects and issues using a defect tracking system, and work with development teams to ensure timely resolution and mitigation. Participate in test planning and estimation activities, providing input on test scope, effort, and timelines. Perform regression testing to ensure the stability and reliability of Teamcenter PLM solutions across software releases and updates. Show more Show less