Technical Program Manager: Generative AI

Job Title: Technical Program Manager Platform Engineering

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About the Role:

As a TPM, you will be responsible for end-to-end delivery of complex technical programs that span multiple scrum teams. You will be the key driver of planning, execution, governance, and delivery excellence across platform modernization, CI/CD improvements, DevOps, and microservices enablement.

Key Responsibilities:

Program Management & Execution:

• Own and drive the planning and delivery of multiple concurrent platform engineering initiatives.
• Define and manage end-to-end program roadmaps, timelines, dependencies, and milestones.
• Build and maintain program documentation including delivery plans, risk logs, and decision records.
• Track delivery metrics (velocity, burn-down, blockers) and provide data-driven updates to leadership.

Agile Delivery Leadership:

• Lead agile ceremonies such as sprint planning, retrospectives, and daily stand-ups across teams.
• Coordinate Scrum of Scrums and cross-team program increment planning.
• Support backlog grooming, capacity planning, and release orchestration.
• Continuously improve team delivery processes by identifying and addressing inefficiencies.

Cross-functional Stakeholder Coordination:

• Act as a bridge between engineering, product, architecture, infrastructure, and business stakeholders.
• Facilitate discussions to resolve technical dependencies, team blockers, and resource conflicts.
• Build alignment across teams to ensure shared understanding of goals, priorities, and timelines.
• Collaborate closely with technical leads and architects to ensure solution consistency.

Platform Engineering & Technical Oversight:

• Contribute to strategic initiatives like cloud adoption, CI/CD automation, DevOps practices, and platform scalability.
• Lead modernization projects such as legacy system decomposition and infrastructure re-platforming.
• Partner with engineering leadership to define and implement best practices in reliability, observability, and deployment.
• Support efforts to reduce technical debt and increase platform stability.

Communication & Risk Management:

• Provide clear, concise, and timely updates to executive stakeholders.
• Escalate risks and issues with mitigation plans.
• Serve as the point of contact for all program-related communication, ensuring transparency and alignment.

Tech Stack & Tools:

• Project Management:

  Jira, Azure DevOps, Confluence, Monday.com

• Cloud Platforms:

  AWS, Azure, GCP

• Agile Frameworks:

  SAFe, Scrum of Scrums, Kanban

• Engineering Practices:

  CI/CD pipelines, DevOps toolchains, Microservices, SRE

• Reporting:

  Agile metrics dashboards, KPI tracking tools, performance monitors

Qualifications:

• 8–12 years of experience in technical program management or engineering delivery.
• Proven experience delivering large-scale, cross-team platform or infrastructure projects.
• Deep knowledge of agile methodologies and hands-on experience with scaled agile frameworks.
• Familiarity with modern engineering practices including DevOps, microservices, CI/CD, and cloud-native architecture.
• Strong stakeholder engagement, conflict resolution, and communication skills.
• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s or certifications like PMP, SAFe, CSM preferred).

Why This Role Matters: