Technical Operations Supervisor – Surveillance Systems

About Rudra Shield

Rudra Shield is on a mission to make India a safer place — one home, one business, one street at a time. We provide both physical and electronic security services, including advanced CCTV surveillance, access control, and on-demand protection solutions. Trust, accountability, and agility are at the core of how we operate.

Role Summary

Technical Operations Supervisor – Surveillance Systems

Key Responsibilities

Technical Surveillance Operations

• Supervise or execute installation of CCTV, NVR/DVR systems, access control, and IoT-based surveillance setups.
• Conduct technical site assessments and client walkthroughs pre- and post-installation.
• Troubleshoot hardware, connectivity, and network-related issues at sites.

Deployment & Team Management

• Allocate engineers and technicians to projects as per skill and availability.
• Maintain and manage the 

  weekly field roster

  , ensuring service continuity and zero downtime.
• Track on-site reporting, resolve field escalations, and ensure timely project completion.

Coordination & Documentation

• Liaise with clients during deployments to align expectations and timelines.
• Maintain job cards, client signatures, and daily engineer reports (digital or paper).
• Prepare project status updates, material lists, and feedback summaries.

Key Qualifications

• Diploma / B.Tech in Electronics, IT, or Networking
• Minimum 2–5 years of experience in 

  CCTV & security system installations

• Strong networking basics (IP cameras, PoE, LAN/WAN)
• Working knowledge of major surveillance brands (CP Plus, Hikvision, Dahua, etc.)

Soft Skills & Traits

• Strong team coordination and rostering discipline
• Field management mindset with a "get-it-done" attitude
• Confident communicator for client-facing conversations
• Ability to train junior technicians when required
• Excellent follow-through and documentation habits

Preferred Bonus Skills

• Familiarity with access control systems (RFID, biometric)
• Experience using rostering or field service software
• Valid two-wheeler driving license

Why Join Rudra Shield?

• Be part of a company committed to 

  redefining trust in Indian security services

• Work in a 

  tech-enabled, agile operations environment

• Opportunity to grow into a leadership role in security technology and field operations

How to Apply

hr@rudrashield.com