TECHNICAL MANAGER - CLOUD OPERATIONS

You will be responsible for overseeing the design, implementation, and maintenance of cloud-based infrastructure and services to ensure reliability, security, and scalability for our clients. As a key leader, you will manage and mentor a team of cloud engineers and specialists, fostering a collaborative and high-performance work environment. Your role will involve ensuring 24/7 availability and performance of cloud services by establishing robust monitoring, alerting, and incident management processes. Developing and executing the roadmap for cloud operations that align with the company's business objectives and technology strategy will be a crucial aspect of your responsibilities. You will optimize cloud infrastructure costs while maintaining performance and reliability by analyzing cloud expenditure and identifying opportunities for cost savings. Compliance with security standards, best practices, and industry-specific regulations in cloud operations will also be part of your duties. Automation initiatives to improve efficiency and minimize manual intervention will be a focus area for you. Collaborating with cloud service providers, evaluating their services, and managing contracts and relationships will also be essential tasks. Additionally, maintaining comprehensive documentation of the cloud environment and providing regular performance and status reports to senior management and customers will be necessary. In the event of major incidents, you will lead response efforts, conduct root cause analysis, and implement solutions to prevent recurrence. Understanding business requirements, identifying key deliverables, and prioritizing projects/tasks for all client-based cloud projects will be vital. You will lead in designing, specifying, and selecting cloud services while considering functionality, data, security, integration, infrastructure, and performance. Participating in the pre-sales process to understand customer business and technical objectives and cloud requirements will be expected. You will own the program budget, ensure traceability of program spend, identify new opportunities, and penetrate new accounts. Implementing the necessary project management infrastructure and handling consulting work with the Presales/Marketing team will also be part of your responsibilities. Your proficiency in managing cloud platforms such as AWS, Azure, Oracle, and Google Cloud is essential. Hands-on experience with cloud-native tools and services, strong understanding of networking, security, and infrastructure best practices in the cloud, familiarity with DevOps practices, CI/CD, containerization technologies, automation tools, IaC frameworks, cloud migration, and network systems management tools are required. With a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field and 15+ years of IT experience, including a minimum of 3 years in a managerial role overseeing cloud operations, you are expected to demonstrate strategic thinking, team management, strong analytical and decision-making skills, effective communication, proactive and results-oriented approach, strong leadership, problem-solving abilities, and the capacity to work effectively under pressure while managing multiple priorities.,