Technical Engagement Manager

Role Summary:

The Sr Technical Engagement Manager (TEM) will serve as the face of MARS to both new and existing customers. This senior role requires a unique blend of technical expertise, strategic thinking, customer engagement, and delivery excellence.

The TEM will lead customer interactions, pitch and solution presentations, and project planning while ensuring alignment with delivery and revenue goals. The ideal candidate will act as the single point of contact for all engagements, working closely with the leadership team to drive project success and business growth.

AI/ML technologies, and cloud architecture are preferred work experiences

Key Responsibilities:

Customer & Stakeholder Engagement -INTERNATIONAL CUSTOMERS US & EU Region

Act as the first line of contact and relationship manager for new and existing clients globally. Represent MARS in customer meetings, strategy sessions, and technical discussions. Drive stakeholder satisfaction by ensuring a consultative and proactive approach.

Pre-Sales & Solutioning-

Technical Leadership-

Project Planning & Execution Oversight- R

Revenue & Delivery Focused Execution - E

Cross-Functional Collaboration:

Coordinate with delivery, sales, and leadership teams to ensure project alignment and business goals. Participate in strategic planning, account reviews, and roadmap discussions. Help build reusable solution assets and contribute to practice growth.

Desired Skills and Qualifications:

• 15–20 years of experience in technology services with strong exposure to global customer engagement.

• Proven track record in technical pre-sales, solutioning, project planning, and delivery management.

• Hands-on experience in full-stack development, AI/ML technologies, and cloud architecture.

• Demonstrated experience in revenue-focused delivery and strategic account management.

• Excellent communication, stakeholder management, and interpersonal skills.

• Experience working with international customers (especially US/EU clients); international stints is a must.

• US B1/B2 visa is a great plus.

• Location: Hyderabad (on-site role with client-facing responsibilities).