Technical Consultant - ServiceNow

My client, a global consultancy firm is now building up a technical center with massive hiring on ServiceNow talents.

Job Responsibilities

• Work as part of a team of problem solvers to address complex business issues from strategy to execution.
• Use feedback and reflection to develop self-awareness, identify personal strengths, and address development areas.
• Delegate tasks to provide stretch opportunities and coach team members to deliver results.
• Demonstrate critical thinking and bring structure to unstructured problems.
• Review your own work and that of others for quality, accuracy, and relevance.
• Select and apply appropriate tools for given situations and explain the rationale behind choices.
• Seek and embrace opportunities that provide exposure to diverse situations, environments, and perspectives.
• Communicate in a clear and structured manner when influencing and connecting with others.
• Read situations effectively and adapt behavior to build strong relationships.
• Uphold the organization’s code of ethics and business conduct.

Job Requirements

• Design, development, and implementation of ServiceNow customizations, including workflows, reporting, scripting, and third-party integrations.
• Strong understanding of ServiceNow components: Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, and workflows.
• Ability to lead ServiceNow implementation projects, manage configurations, gather requirements, and perform QA/UAT.
• Experience delivering end-to-end ServiceNow solutions, including technical architecture and vendor management.
• Familiarity with agile development environments.
• Excellent communication and client-facing skills.
• Proficiency in JavaScript, HTML, CSS, and Web Services.
• Holding ServiceNow certifications is a must: Certified Administrator/ Certified Application Developer/ Certified Implementation Specialist (ITSM/HR/GRC/VR/ITOM/SecOps)
• Experience integrating ServiceNow with other tools.
• Bachelor’s degree in Engineering, Technology, or Computer Applications (BE/BTech, MCA).

This role offers the chance to contribute to impactful projects within a supportive and inclusive team culture. If you are interested, please send your CV to s.liao@nigelfrank.com.