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Technical Authority Expert

Technical Authority Expert

Ericsson

0 years

0 Lacs

noida uttar pradesh india

Posted:4 days ago| Platform:

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Skills Required

maintenance troubleshooting network technology communication management reports data statistics development optimization audit report analysis governance support

Work Mode

On-site

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

Technical Skills:

Good Understanding of Telecom Theories and Fundamentals.Good knowledge in Operation & maintenance of charging system.Good troubleshooting skills.Understand network and technology evolutions from IN perspective including converged networks.Relevant experience in IN domain with Exp on IN protocols like INAP, CAMEL, Diameter.Knowledge on E// Charging system is must.Experience with IN Nodes like ECMS, EMA, EMM, SDP, CCN, IVR, NgVS, AIR, NgCRS & OCC. With good troubleshooting skills and understanding of the solution.Good communication skills

Key Responsibilities:

Ticket handling as per SLAPerform operations & maintenance tasks on daily/weekly basis.Secure Daily/Weekly & Monthly backups.Access managementAccess reports and databases to gather data on network statistics (routine)Assist experienced engineers in the development of optimization and capacity plans (routine)Maintaining Operational Calendar.Handling Customer requirement & implement the same in the Network.Perform audit on different Charging System node.Prepare implementation plan for audit findings/Customer requirement.NPI/MAPA report analysis & plan for correction.Preparation of Governance slides.Feasibility analysis & propose new solution for all Changes in the Network.24X7 support for critical incidentRotational shift as per customer timings & rotation.

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Technical Authority Expert