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Technical Authority Expert

Technical Authority Expert

Ericsson

0 years

0 Lacs

noida uttar pradesh india

Posted:4 days ago| Platform:

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Skills Required

maintenance troubleshooting unix linux python java rest git testing deployment jira splunk jmeter service management docker analysis wireshark support reporting monitoring development test

Work Mode

On-site

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

Technical Skills

:Good Understanding of VAS domain & products.

Experience In Operations & Maintenance With Good Troubleshooting Skills.

Good hands on experience Unix/Linux, Python, Java, SOAP, REST, GIT & CI/CD.Hands on experience in defect testing, reproducing defects in LAB, defect deployment & load testing.experience of JIRA, Splunk, AppD, JMeter, & SQLDeveloper tools.Good hands on knowledge on micro service application management on Docker & Kubernetes.Hands on experience in troubleshooting & analysis of Wireshark trace & heap dump

Key Responsibilities:

24X7 support for critical incidentComplete night shift throught the yearTicket handling & provide resolution as per SLA.Adhoc reporting & monitoringIdentify, reproduce & deploy defects in LAB & ProductionHandling lab issuesTaking hand over from projectsTroubleshooting via Splunk, AppD & other monitoring toolsPerform load testing & identify issuesClose working with T3, Project & Development team to support for hot fixes, testing & deploy hot fix in LAB & Production.Test & Deploy Hot Fix in LAB & ProductionSimulate test various test scenario for defect testing or issue reproduction.Handling Customer requirement & implement the same in the Network.Performing changes in LAB & production

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Technical Authority Expert