Tech Support Specialist

Mind map IT Solutions

2 - 6 years

0 Lacs

punjab

Posted:6 days ago| Platform: Shine logo

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Skills Required

technical knowhow of iot smart devices

Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining as a Remote Tech Support Specialist in Mohali and will be working the night shift. Your main responsibility will be to assist US users with their smart home devices such as speakers, cameras, and GPS. Key Responsibilities: - Providing chat and call support for device setup and troubleshooting. - Resolving connectivity and compatibility issues. - Converting service interactions into subscription plan sales. To excel in this role, you should have technical knowledge of IoT and smart devices. Experience in US-based support is preferred. This is a full-time, permanent position and you will be working the night shift in person.,

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Tech Support Specialist