Posted:2 months ago|
Platform:
On-site
Full Time
Job description
We are seeking for a talented Jr. Technical Support Executive to join our team. In this role you will be providing technical support to both our internal development and client support teams. Troubleshoot and resolve technical issues in a timely and effective manner. Assist with the installation and maintenance of software system. Document technical procedures and processes.
Key Responsibilities:
· Assist in configuration of company applications based on business requirements.
· Plan and execute assigned configuration tasks within deadlines.
· Act as a technical liaison between the Development and Client Support teams.
· Provide direct support to clients via phone, email, or other communication channels.
· Coordinate with client to understand the problems and provide relevant solution
· Support ticket handling via chat or call
Required Skills and Experience:
Preferred Skills:
Male candidates preferred
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Shift:
Work Location: In person
Expected Start Date: 01/07/2025
Biz Gifts infotech Pvt Ltd
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