Posted:2 days ago|
Platform:
On-site
Full Time
Job description We are seeking for a talented Jr. Technical Support Executive to join our team. In this role you will be providing technical support to both our internal development and client support teams. Troubleshoot and resolve technical issues in a timely and effective manner. Assist with the installation and maintenance of software system. Document technical procedures and processes. Key Responsibilities: · Assist in configuration of company applications based on business requirements. · Plan and execute assigned configuration tasks within deadlines. · Act as a technical liaison between the Development and Client Support teams. · Provide direct support to clients via phone, email, or other communication channels. · Coordinate with client to understand the problems and provide relevant solution · Support ticket handling via chat or call Required Skills and Experience: BTech or any IT related degree or relevant experience. Fresher or 1 year of experience Knowledge in Microsoft Excel or google sheet Strong problem-solving and analytical skills. Logical thinking Ability to learn new technologies and adapt to changing priorities. Preferred Skills: Programming knowledge is addon Male candidates preferred Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Shift: Day shift Work Location: In person Expected Start Date: 01/07/2025
Biz Gifts infotech Pvt Ltd
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