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Tech Mahindra is hiring For CCE role For International Process

1 - 5 years

3 - 5 Lacs

Pune Noida

Posted:3 months ago| Platform: Naukri logo

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Skills Required

International Voice Process Inbound Process Solving Queries Telecommunication Customer Satisfaction Troubleshooting US Process Upselling Calls Handling Billing Technical Support Customer Handling Skills Tier 1 International BPO Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Resolve Inbound International customer queries via calls. Identify and assess customers needs to achieve satisfaction Follow communication procedures, guidelines and policies. Handling billing queries. Preferred candidate profile Strong communication skills for effective interaction with customers over phone. Min 6 Months of experience in International Customer Support (US/UK). Ability to work on rotating shifts including night shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail. Perks and benefits 5 days working. 2 side cabs US Process Lucrative Incentives. Loyality Bonus Note-Only Immediate Joiners are Preferred. Drop Your Resume aditya.choudhary1@techmahindra.com Contact No-8920936468 (WhatsApp Only) Aditya Choudhary (HR) Tech Mahindra

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Tech Mahindra
Tech Mahindra
www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

1495 Jobs

    Key People

  • CP Gurnani

    Managing Director & CEO

  • Vivek Agarwal

    Global Head - Strategy and Marketing

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