Tech Expert, Windows Engineering COE

Job Title: Digital Tech Expert Windows Engineering (WECOE)

• Department: Digital Technology
• Team: Windows Engineering Center of Excellence (WECOE)
• Location: Hyderabad

We are seeking a Digital Tech Expert to join our Windows Engineering Center of Excellence team. This role will drive innovation, automation, and operational excellence across our global Windows ecosystem, supporting a fleet of over 100,000 Windows workstations. The ideal candidate will have deep expertise in Windows operating systems, engineering practices, and enterprise-level endpoint management, ensuring security, reliability, and superior end-user experience.

• Windows Engineering Leadership: Design, implement, and optimize enterprise-level Windows OS solutions (Windows 10/11+), ensuring compliance with security and performance standards.
• Lifecycle Management: Oversee the full lifecycle of Windows operating systems, including deployment, patching, upgrades, and end-of-life transitions.
• Automation & Optimization: Develop and implement automation strategies using PowerShell and other tools to streamline OS deployment, configuration, and maintenance.
• Endpoint Management: Manage and enhance Microsoft Endpoint Configuration Manager (MECM) and Intune for large-scale device provisioning, compliance, and policy enforcement.
• Security & Compliance: Collaborate with cybersecurity teams to ensure Windows environments meet global security standards, including vulnerability management and hardening.
• Performance Monitoring: Establish proactive monitoring and reporting for Windows systems to identify and resolve performance bottlenecks.
• Innovation & Modernization: Lead initiatives to adopt modern management practices, including cloud-based device management and Windows Autopilot.
• Documentation & Standards: Develop technical documentation, policies, and best practices for Windows engineering and operations.
• Cross-Functional Collaboration: Partner with architecture, operations, and support teams to deliver seamless solutions aligned with business objectives.
• Vendor Management: Engage with Microsoft and third-party vendors to evaluate new technologies and manage escalations.

Bachelors degree in Computer Science, Information Technology, or related field.

Minimum 7 years in enterprise-level Windows engineering and endpoint management.

• Windows OS (Windows 10/11+) engineering and troubleshooting
• Microsoft Intune & MECM (SCCM)
• PowerShell scripting for automation
• Active Directory & Azure AD (Entra ID)
• Windows Autopilot and modern device management

• Strong problem-solving and analytical skills
• Customer-first mindset with results orientation
• Leadership and collaboration across global teams
• Strategic thinking and adaptability