451 Exchange Server Jobs

As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees. Your primary responsibilities include: You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum Provide employee service and act as a point of contact for employees with learning queries Support queries related to employee password reset Handle dispatching of work queue effectively To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries Provide active contribution to any ongoing projects Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite Excellent verbal and written English language skills Prior experience in Training or presentation will be a plus Experience working in a fast-paced, client-facing environment Validated organizational skills and the ability to prioritize and time management are essential for this role Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role Ability to develop effective relationships with internal and external stakeholders of the organization Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions Preferred technical and professional experience Prior experience in Data processing or Data management skill will be preferred Working knowledge of Workday will be an added advantage

We are currently seeking a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join our team in Bangalore, Karntaka (IN-KA), India (IN). Messaging Services Advisor applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform SME role on accounts. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint 2010/2013 on-prem servers and SharePoint Online Job Description- Provides deep subject matter expertise, advice and program delivery. Support 24x7 steady state operations-Flexible working in shifts for all required work done and during weekends. Contributes to the development of new techniques and plans within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support on day to day operations in managing the Messaging infrastructure of account(s). Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Anticipates operational, program, and implementation issues and develops preventative measures. Provides advanced technical support within area of expertise to clients on complex integration issues and is often in a lead role within major projects. Applies advanced training and experience to resolve difficult client problems where standard practice has failed. Identifies, structures, and delivers services that enable business processes. May develop automated methods needed to implement recommended solution. Performs root cause analysis on failed components and implements corrective measures. Designs and implements load testing and disaster recovery scenarios. Mentors junior team members. Candidates must have exceptional customer service, problem solving, and communication skills Possess the ability to work independently with minimal management supervision and with a global team of engineers Strong team player with ability to work in a team and as individual contributor Strong organizational and documentation skills Technical Skillset- Health checks, server capacity management and proactive configuration management support Security hardening and patch/update management support High-availability components support Service Management and Service Level Management Collaboration components configuration management Search engine configuration management Content management configuration support

Role: EUC Technical Support Engineer 0-25 Days Joiners Required Flexible to work in rotational Shifts Queue Management Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams Ability to troubleshoot Windows and Mac OS-related issues at hardware and software levels and Remote Desktop Services and VPN (SSL and IPSec) Basic virtualization Administration, which may include rebooting virtual machines, resource allocation, basic architecture knowledge Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP Basic knowledge of Backup Solutions and troubleshooting standard remote solutions such as RDP and Citrix Strong analytical and troubleshooting skills, with familiarity with ITIL practices. Excellent English communication skills for both technical documentation and customer interactions. Other business duties as assigned Technology Expertise Primary Skill: End User Support Secondary Skill: SOP Based L1 issues resolution for IT Infrastructure such as Servers Storage Network

Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Exchange Server Admin. Experience: 5-8 Years.

We are seeking a competent Executive Secretary to provide essential support to our high-ranking officials. You will play a crucial role in organizing and maintaining the executives schedule, as well as performing various administrative tasks. As an Executive Secretary, you must possess exceptional time-management and multitasking skills to handle multiple responsibilities efficiently. Your diligence and competence will allow executives to focus on their managerial duties without distractions. Your primary objective will be to enhance the overall efficiency of our business by ensuring the timely and efficient completion of all assigned administrative tasks. Join our team and contribute to the smooth operation of our organization by providing invaluable support to our executives. Responsibilities Maintain executives agenda and assist in planning appointments, board meetings, conferences etc. Attend meetings and keep minutes Receive and screen phone calls and redirect them when appropriate Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.) Make travel arrangements for executives Handle confidential documents ensuring they remain secure Prepare invoices or financial statements and provide assistance in bookkeeping Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders Maintain electronic and paper records ensuring information is organized and easily accessible Conduct research and prepare presentations or reports as assigned

Job Purpose The Engineer, Information Security GRC is part of a team responsible for the global Information Security program. The role would gain exposure to the full suite of businesses and products which underpin the Parent ICE company. Information Security (IS) is charged with: Preventing impactful cybersecurity and physical security incidents, maintaining a reputation with customers, regulators, and key stakeholders as running a best-in-class cybersecurity and physical security program, and avoiding negative impact to business agility and growth from cybersecurity and physical security policies and controls. Governance, Risk, and Compliance maintain said policies, ensure controls are operating effectively via assessment and attestation, and own the vulnerability management program to identify and correct any problems within. Responsibilities Security Metrics Uses automated and manual processes to produce regular reports communicating the status of the Information Security program Policies and Procedures Maintains corporate Information Security policies and departmental procedures and maps them to relevant control standards Regulator, Audit, and Customer Inquiries Organizes and updates departmental documentation and responds to inquiries in an organized and repeatable fashion Recertification Operates periodic processes to ensure hire, transfer, and termination protocols are complied with and regular access reviews are conducted Security Awareness Builds and maintains company awareness and education programs Risk Assessment Builds and operates the company platform to document, measure, and report assessments, risks, controls, findings, and remediation activity Knowledge and Experience University degree in Information Security, Engineering, MIS, CIS, or related discipline 3+ years of relevant work experience Experience in Cybersecurity Framework (such as NIST, COBIT) Experience with Systems Administration and/or IP Networking is a plus Experience with Regulatory Compliance Experience in an exchange, trading facility, or financial services a plus Experience in Customer communication and Vendor evaluation Experience with senior management and board metrics generation and communication Advanced certifications (for example, the CISSP) Advanced technical writing and/or communication education and experience Specific Technologies: Excel, Workflow automation tools, Data collection, normalization, indexing, correlation, and visualization. Scripting, regular expressions, string-parsing, light SDLC, and project management. NIST Cyber Security Framework, CIS, and GRC Platforms.

MESSAGING SERVICES ADVISOR applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint on-prem servers, SharePoint Online and OneDrive support. Job Description- Provides deep subject matter expertise, advice and program delivery. Support 24x7 steady state operations-Flexible working in shifts for all required work and done during weekends. Contributes to the development of new techniques and plans within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support on day-to-day operations in managing the Messaging infrastructure of account(s). Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Anticipates operational, program, and implementation issues and develops preventative measures. Applies advanced training and experience to resolve difficult client problems where standard practice has failed. Identifies, structures, and delivers services that enable business processes. May develop automated methods needed to implement recommended solution. Performs root cause analysis on failed components and implements corrective measures. Designs and implements load testing and disaster recovery scenarios. Candidates must have exceptional customer service, problem solving, and communication skills Possess the ability to work independently with minimal management supervision and with a global team of engineers Strong team player with ability to work in a team and as individual contributor Strong organizational and documentation skills Technical Skillset- Health checks, server capacity management and proactive configuration management support Security hardening and patch/update management support High-availability components support Service Management and Service Level Management Collaboration components configuration management Search engine configuration management Content management configuration support

" Experience and knowledge of the following technologies:o Microsoft Teams, SFBo MS calling plan, Direct routing, Operator connect Manage team and channels in Microsoft Teams Audio conferencing users Troubleshooting MS Teams client issues for end users support. Performing change management activities which respect to adding new features/components, Configurations change/update, best practices, security enhancement etc. for MS Teams environment. Intermediate knowledge of IP Telephony Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures. Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations. Gathers business requirements for system design and validates recommended solution for Change Management. Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. Performs root cause analysis on failed components and implements corrective measures. Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. Responsible for following company specific systems engineering standards. RCA for high severity issue, CRQ Deployments during weekends and holidays. On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1 team members."

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Active Directory Admin . Experience: 3-5 Years .

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP ISU FICA. Experience: 8-10 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP MM - Materials Management. Experience: 5-8 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP Financial Accounting & Controlling. Experience: 5-8 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP SuccessFactors EC Payroll. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years.

Perform day-to-day bookkeeping for UK-based clients using soware such as Xero, QuickBooks Online, Sage, or Free Agent Bank and credit card reconciliations

Last Updated: May 2024 Job Description Microsoft Exchange Administrator Job DetailsJob title Software Engineering professional Microsoft Exchange Administrator (Email SME) Reports to (job) Device & Collaboration manager Team Colloboration and Device Location Gurgaon Job Dimensions Budget Ownership: N/A Benefits: N/A Hours Full Time No. Direct Reports 0 Direct report Career Level E Why BT Group? Weve always been an organisation with purpose; we connect for good. You can trace this back to our beginning as pioneers of the worlds first telecommunications company. At our heart, were a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport. Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, well offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If thats you, and what youre looking for. Wed love you to be part of our future. Why this job matters As a Microsoft Exchange Administrator, you will be responsible for the administration, maintenance, and optimization of our Microsoft Exchange Server environment, including Exchange Online. You will play a critical role in ensuring the reliability, security, and performance of our email infrastructure to meet the needs of our organization. What youll be doing your accountabilitiesThe skills youll need to succeed Manage and administer Microsoft Exchange on-prem Server, including installation, configuration, and ongoing maintenance tasks. Monitor system performance and troubleshoot issues to ensure optimal functionality and availability. Perform regular system upgrades, patches, and updates to keep Exchange Server and associated components up to date. Configure and manage mailbox policies, retention policies, and other user-related settings. Implement and maintain security measures to protect Exchange Server from threats, vulnerabilities, and unauthorized access. Collaborate with IT teams and other stakeholders to integrate Messaging Platform with other systems, applications, and services. Provide technical guidance and support for projects involving Exchange Server integration or migration. Microsoft Messaging Should have excellent understanding of Microsoft Messaging Platform, both OnPrem and Exchange Online Team Player Role holder required collobrate with wider Team members in terms of business requirement, policy, & critical incident. Support Techincal projects provide Techical support to ongoing messaging related projects Stakeholder management , with the ability to hold others to account, align and influence via Storytelling Leadership accountabilitiesExperience youd be expected to have Collaborative Partner - You build relationships across BT, collaborating both operationally and technically to identify opportunities and deliver business results, whilst removing barriers. Bold Decision Maker Comfortable working with ambiguity and able to made decisions / recommendations, also cut through beaucracy to get data points needed for decisioning Communications Ability to communicate and tell a story to all levels within a corporate workplace A bachelor's degree in computer science, information technology, or a related field, or equivalent work experience Proven experience as a Microsoft Exchange Administrator, with a focus on Exchange Server and Exchange Online. Proficiency in administering and troubleshooting Microsoft Exchange Server 2016 and Exchange Online environments. Strong knowledge of email protocols, such as SMTP, POP3, IMAP, and ActiveSync. Familiarity with email security technologies, including anti-spam filters, antivirus software, and encryption methods. Experience with PowerShell scripting for automation and management tasks. Excellent problem-solving skills and attention to detail. Strong communication skills, with the ability to interact effectively with users, peers, and management. Key decisionsThe BT way If the job has key decision rights list these here (see RAPID guidance).Compliance with all BT policies is mandatory and applies to all BT employees. Policies can be accessed via the Policy Portal and should be adhered to in-line with Standards of Behaviour Policy & Procedure and the Being trusted: our code . Version 3 (February 2023)

Designing and developing custom SharePoint solutions based on business requirements. Creating and configuring SharePoint sites, lists, libraries, workflows, and web parts. Developing custom forms and templates using InfoPath and SharePoint Designer. Providing technical support for SharePoint users. Developing and implementing SharePoint security and access controls. Monitoring SharePoint performance and troubleshooting issues. Collaborating with other developers and stakeholders to ensure solutions meet business needs. Excellent knowledge of understanding organization structures and business operations and accordingly designing a SharePoint implementation Experience on SharePoint Online Experience with Document Management Portals as well as Intranet. Ensure security by design to uphold building automated testing into the build and release pipelines. Creation of re-usable design patterns, and guard rails for citizen developers Identify, analyse, and develop points of integration with other solutions to enable better use of data. Develop integrations using APIs to improve ETL pipeline mechanism. Work closely with the business and users to gather requirements, provide status updates, and build relationships. Skills : - SharePoint SME, Exchange Online, O365, Exchange Server, Onedrive, On premise, teams, SharePoint solutions, business requirements, SharePoint sites, lists, libraries, workflows, web parts, custom forms, templates, InfoPath, SharePoint Designer, technical support, SharePoint security, access controls, performance monitoring, troubleshooting, developer collaboration, organizational structures, business operations, SharePoint Online, document management portals, intranet, security by design, automated testing, build and release pipelines, reusable design patterns, guard rails, citizen developers, data integration, API development, ETL pipeline, business requirements gathering, status updates, stakeholder relationships. Mandatory Key Skills infopath,web parts,onedrive,exchange server,sharepoint support,exchange online,technical support,troubleshooting,onpremise,sharepoint development,sharepoint*,organization structure*,business operations*,sharepoint administration*,sharepoint designer*

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and effectiveness of the technology support operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Participate in training sessions to enhance team knowledge and skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of user account management and security policies.- Experience with troubleshooting and resolving technical issues related to Active Directory.- Familiarity with group policy management and implementation.- Knowledge of network protocols and their interaction with Active Directory. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Active Directory.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Identity Access Management (IAM) Good to have skills : Microsoft Active Directory Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Advisor, you will provide enterprise-level advice to make organizations cyber resilient. Your typical day will involve engaging with various stakeholders to assess their cybersecurity posture, offering strategic guidance on best practices, and ensuring that digital assets are protected against evolving cyber threats. You will also facilitate discussions to enhance the organization's overall security framework, fostering a culture of awareness and proactive risk management. Roles & Responsibilities:- Act as a Subject Matter Expert (SME) in Active Directory (AD) and security operations.- Lead and manage team performance, ensuring alignment with client expectations.- Own team-level decisions and contribute to strategic initiatives across multiple teams.- Collaborate with cross-functional teams to drive security improvements and operational efficiency.- Provide scalable solutions to problems impacting multiple teams.- Conduct regular assessments of security protocols and recommend improvements.- Mentor junior team members to enhance cybersecurity knowledge and practices.- Create, modify, enable/disable, and delete AD user accounts, including bulk uploads.- Manage AD group memberships, permissions, and access provisioning/revocation.- Administer Group Policies (GPOs).- Perform vault/safe administration including creation, deletion, and access management.- Note:User provisioning/de-provisioning is handled via SailPoint (outside this scope).- Maintain and manage AD components including ADDC, DFS, DNS, KMS, Sites, Trusts, Schema/ADMX updates.- Administer AAD Connect and ADFS.- Manage certificate lifecycles for domain controllers.- Conduct regular health checks across AD components including AAD Connect, ADFS, Server Networking, and DNS/WINS replications.- Monitor synchronization status, authentication anomalies, and configuration changes.- Recommend improvements in monitoring and alerting based on vendor best practices.- Perform corrective actions including incident logging, analysis, troubleshooting, triaging, and RCA.- Execute preventative actions such as patching, emergency fixes, and approved enhancements.- Maintain documentation and artifacts to ensure compliance with client standards.- Manage AD Security Groups including user additions/removals and license entitlements.- Handle Azure App Registration for authentication and authorization.- Configure and support SAML, SSO, OAuth2, and related protocols. Professional & Technical Skills: - Must To Have Skills: Proficiency in Identity Access Management (IAM).- Good To Have Skills: Experience with Microsoft Active Directory.- Strong understanding of cybersecurity frameworks and compliance standards.- Experience in risk assessment and management methodologies.- Ability to develop and implement security policies and procedures. Additional Information:- The candidate should have minimum 12 years of experience in Identity Access Management (IAM).- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: M365 Exchange Online . Experience: 3-5 Years . >

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Teams Voice . Experience: 5-8 Years . >

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: M365 Exchange Online . Experience: 3-5 Years . >

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online . Experience: 8-10 Years . >

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Minimum 12 years of experience in System Administration. Good troubleshooting and Problem solving skills. Experience in Active Directory and Messaging (Exchange 2016 & O365). Understanding of TCP/IP networking. Proven Knowledge of Microsoft Exchange 2016 & O365, including Mail Routing, Database Recovery,. DAG Management, Database Management, Reclaiming the White Space, Installation of Service Pack & Cumulative update, Message tracking, Deleting the single and bulk mails from the Exchange Servers. Rebuilding the Indexing Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers Knowledge on Skype for Business Advanced Active Directory administration and troubleshooting including Recovery & Maintenance, Group Policy DHCP, Hyper V & DNS, Promoting & Decommission the DC, Removing the Orphaned Object Good hands on experience on Windows Platform with 2008/2012/2016/2019/2022 operating systems Enterprise Level Security patch management - Working knowledge of technical patching using tools like WSUS, SCCM Diagnosing performance issues on Windows Server (2008/2012/2016/2019/2022) using Windows diagnostic tools. Working knowledge of Virtualization technology: Hyper-V 2008/2012/2016/2019/2022 Complies with all company policies and procedures and preparing the SOP and Work Instructions Server hardening, VAPT and AD Assessments for critical services monitoring, power shell and scripting to automate to Daily Check List. Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers. Knowledge on Skype for Business Advanced Active Directory administration and troubleshooting including Recovery & Maintenance, Group Policy DHCP, Hyper V & DNS, Promoting & Decommission the DC, Removing the Orphaned Object Good hands on experience on Windows Platform with 2008/2012/2016/2019/2022 operating systems. Enterprise Level Security patch management - Working knowledge of technical patching using tools like WSUS, SC Diagnosing performance issues on Windows Server (2008/2012/2016/2019/2022) using Windows diagnostic tools. Working knowledge of Virtualization technology: Hyper-V 2008/2012/2016/2019/2022 Complies with all company policies and procedures and preparing the SOP and Work Instruction Server hardening, VAPT and AD Assessments for critical services monitoring, power shell and scripting to automate to Daily Check List. Review and test Microsoft Patches on servers. First level troubleshooting on applications, checking OS events and its appropriate plan of action. OS level debugging, memory dump analysis and issues resolutions. Applications from people with disabilities are explicitly welcome.