Team Members in a Gaming Account for Ahmedabad, India.

Company Description

TELUS Digital crafts unique and enduring experiences for customers and employees, focusing on future-focused digital transformations. We are the brand behind the brands, with a global team passionate about clients' products and services, resolving business challenges and driving continuous innovation. Our integrated capabilities include digital IT services like cloud solutions, AI-fueled automation, trust and safety services, AI data solutions, and front-end digital design and consulting services. Powered by purpose, we leverage technology, human ingenuity, and compassion to fuel remarkable outcomes and create inclusive, thriving communities worldwide. Our proprietary GenAI engine, Fuel iX™, helps enterprises advance their GenAI pilots quickly and responsibly across multiple environments.

Location:

Type:

Gaming Support Team

Team Member

What You’ll Do

• Engage with players through multiple channels to resolve their queries and concerns.
• Analyze player sentiments and provide insights to improve their gaming experience.
• Stay on top of game updates, events, and community trends to deliver accurate, relevant support.
• Collaborate with internal teams to ensure timely resolutions and top-tier service quality.
• Bring empathy, creativity, and fun to every player interaction!

What We’re Looking For

• A graduate (any discipline) with strong written English and communication skills.
• Someone who genuinely loves gaming and understands gamer lingo.
• Quick learner with an eye for detail and a cool head under pressure.
• Flexible to work in rotational shifts (because gaming never sleeps!).
• Team player with a positive attitude and problem-solving mindset.

Why Join Us?

• Work on exciting gaming titles that players love.
• Be part of a fun, collaborative, and inclusive team.
• Learn, grow, and level up your career in the gaming industry.
• Experience the thrill of turning your passion for gaming into your profession!