9967 Team Management Jobs - Page 31

A Fleet Hiring Manager is responsible for overseeing the recruitment and hiring process for fleet-related positions, such as drivers, fleet managers. Key Responsibilities: Develop and implement recruitment strategies for fleet roles. Create and publish job postings on job boards, social media, and company websites. Source candidates through networking, job fairs, and industry contacts. Conduct interviews to evaluate candidate suitability. Make final hiring decisions and issue job offers. Oversee onboarding processes including paperwork and training. Stay informed about trends and regulations in the fleet industry. Requirements: Skills: Strong communication, interviewing, and decision-making abilities. Knowledge: Familiarity with fleet operations and logistics practices.

Female Physiotherapist would be required to treat neurological disorders with advanced equipments. For paediatric till geriatric Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 28/06/2025

Role & responsibilities :- Responsible for branch level sales. Responsible for new business development. Set monthly targets for SO & review performance regularly. Ensure SO adherence to beat plan & track productivity. Maintain relations with accounts distributor(s) & large dealers. Capture market intel on product, pricing, trade etc.

Preferred candidate profile Manager or similar experience in a reputed QSR brand, Managers with minimum 4-8 years of working experience with QSR can apply Email resume to deepa.k@dmartindia.com Designation : Department manager Operations Your Role in D mart Day to Day operations(once the product comes in and product goes out managing all the activities) People management, Stock inventory management, Process management, Coordination with multiple functions Team handling (Optimum utilization of manpower & Team Development, An average store has Approximately 300 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs.) Inventory/Stock Management- Availability of Stock /Inventory in store( Avoid stock outs, loss of sale) Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Safety of store Assets & Property.

Accounting firm in Faridabad seeking semi-/qualified CA (3+ yrs exp) for Accounts Senior role. Must be detailoriented, proficient in MSOffice, bookkeeping, team leadership (5–6), work management & strong communication skills.

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Exciting Career Opportunity in Risk Consulting . Responsibilities: Responsible to ensure timely delivery and quality of findings during the internal audit assignments Lead of Internal Audit / risk & controls / risk assessment engagements Coordination with all levels of stakeholders both client and internal. Establishing strong professional relationships with external clients and internal team members. Supporting the partners in driving select client relationships of the firm. Responsible for taking ownership of assignments / work allocated and being proactive for ensuring success of the assignment allocation Responsible for end-to-end delivery including supervising and reviewing engagement teams. Review the working papers of subordinates, ensure proactive and regular updates on the project to both internal and external stakeholders with an endeavor to create a no-surprise working culture Support in internal risk clearance activities , if any Collaborating with other service lines within the firm for internal opportunities. Mandatory skill sets: Highly skilled in Project management Excellent in Internal Audit with sector experience – Retail/FMCG/Manufacturing. Meticulous and having eye for details. Quick learner and ability to work under minimum supervision Savvy/ hands-on in MS office – excel, power point etc. Preferred skill sets: Experience of working for clients across various sectors and solutions in audit and consulting firms Candidates should preferably have experience in working with the compliance / internal audit/risk management function/operations department Strong knowledge of processes and systems in their respective area of operations Should have the ability to multi-task and manage multiple projects Strong project management capabilities and experience in managing a team Strong interpersonal skills and well-spoken Solution oriented and smart working individual Strong problem-solving skills paired with the ability to develop creative and efficient solutions o Ability to manage client expectations through effective communication, technical knowledge, and responsiveness Ability to multitask effectively Ability to develop and build a client base High on integrity and a self-driven/proactive work attitude to deliver results within tight deadlines and in demanding situations Strong presentation and negotiation skills Excellent written, and verbal communication with presentation and team management skills Lead Internal Audit/ Process Audit concepts & methodology COSO Framework Processes, Sub-processes, and Activities as well as their relationship Sarbanes Oxley Act (SOX) Internal control concepts (e.g., Preventive Controls; Detective Controls; Anti-fraud Controls; etc.) Years of experience required : 1 + years Education qualification: CA with relevant post-qual experience of 1+ years MBA/ACCA or a bachelor’s degree with post-qual experience of 2+ years . Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Internal Auditing Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

This is regarding an Job opportunity with Bharti Axa Life Insurance for an Area Head - Direct Distribution Channel. Why Choose a Career at Bharti AXA? Joining Bharti AXA offers a unique platform for growth and development, where you can: Learn and grow under the guidance of experienced leaders in the insurance industry. Thrive within a supportive and energetic team environment. Benefit from a competitive compensation and rewards structure, coupled with a positive and inclusive workplace culture. Job Title: Zonal Head Bancassurance Reoorting to : Head Strategic Alliance & Partnerships Band : 3 Location : Ahmedabad. Education Qualification: Post-Graduation preferred CTC : 20LPA to 35 LPA Work Experience: 10 to 12 years minimum in Banca; preferably managed/currently managing a Large Banca partnership in open architecture in a LI company. For Mumbai, we can also look at candidates from top 3-4 large banks in the TPP vertical. Job Responsibility: To head a Corporate Salary Group (CSG) Zone for Axis Bank channel with complete responsibility of Sales & P&L Management. To manage the assigned Bancassurance partner relationship to achieve business objectives by aligning various functional teams internally at BAXA and externally across the bank. Ability to manage a complex role with strategic inputs to achieve Productivity & Product Mix targets. The role also ensures focus on various parameters like Team Retention, Talent Management, Cost efficiencies, VONB achievement, revenue and profitability within the legal and regulatory frameworks of banking and insurance. Please find the attached job description for your reference. Kindly acknowledge your interest in the job role at your earliest convenience. Additionally, please share your updated CV and PAN card number to enable us to upload your candidature on the portal. EMAIL ID : POONAM.GHADI.EXT@BHARTIAXA.COM Thanks and regards, Human Resources Bharti AXA Life insurance

Day to day smooth operations of the cafe and the complete supply chain. Maintain and upkeep of all equipment used at the Café / Conti Kitchen. Select the right ingredients to ensure the best quality products at the best price Create SOP and Standard recipes sheet to ensure consistency and quality. Introduce new products based on the demand and ensure consistency of all products. Prepare custom-made products for bigger or private events. Recommend recipes to renew our menu and attract more customers by serving innovative Conti foods Maintain a food cost of 24% or below with minimal wastage. Monitoring the stock of baking ingredients and ensure zero expiry and minimal stock in hand at ITR of 1.5 days. Ensuring the kitchen adheres to safety and health regulations. Supervising and training staff members, regularly and work with optimum manpower. Ensure highest standards of hygiene, personal grooming and cleanliness at the work place at par with global standards. Contact :- Also share your profile to 7358648213 Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Chef: 2 years (Required) Work Location: In person Application Deadline: 02/07/2025 Expected Start Date: 26/06/2025

Operational Management Patient Care Staff Coordination Compliance and Policy Implementation Communication & Liaison Problem Resolution Skills: Strong organizational and communication skills. Ability to manage a fast-paced environment and multitask effectively. Leadership and team-building abilities. Understanding of hospital operations, patient care protocols, and healthcare administration. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Role & responsibilities Is responsible for the entire Quality Control department of the plant. Will lead a Quality Control team consisting of Assistant Managers, Inspectors, Engineers and trainees. The Quality Control team will work parallel to the Quality Assurance team. Both teams report to GM Quality. Shall study and validate adequacy of PCP, QAP, QAM and Inspection Plans received from Engineering Department. Shall direct team to complete QC activities of FIRST ARTICLE and help modify the Engineering Documents where required to ensure quality compliant series production of products. Is responsible to study the customer requirements and ensure all internal documentation is aligned to customer requirements. Shall ensure QC activities of all running projects by assigning work to the team members as per the goals and schedules of the organisation and place effective measures to ensure QC activities are carried out with due diligence. Shall ensure all QC activities are done as per the GANTT CHART time lines and escalate delays to reporting authority during project weekly reviews. Is responsible for keeping all the QC infrastructure functional and calibrated. Also raise indents for any additional infrastructure required for new operations / improve current operations for increased productivity. Shall participate in the Cross Functional Team (CFT) for the following: - Risk Analysis of Contracts - Contract Review of PO - Analyse deviations in production and get a disposal from CFT / Top Management / Customer where required. - Contribute technically during preparation of quotations to customers Shall liaise with customers and suppliers for completion and approval of FIRST ARTICLE and also subsequently ensure acceptance of every lot of series production goods. Knowledge, Skills And Experience: Should have worked in manufacturing of components and assemblies in Aerospace & Defence domain for at least 10 years of the total prior experience. Should have working knowledge of QC of mechanical hardware components and assemblies. Products manufactured, will be from the below processes, hence the candidate must have high degree of expertise in at least one of the following with working knowledge or at least basic understanding in the others: - Metallic Machining (CNC & Conventional) - Precision Welding of exotic alloys - Metal Forming - Filament Winding (Composites) - Press Moulding - Autoclave Moulding Shall have knowledge and hands on experience in Dimension Measuring, NDT (including UT, RT, FPT & MPI), Functional testing and Mechanical Testing. Preferred to have knowledge on Composites Testing, Chemical Analysis and Environmental Testing. Shall have ability to analyse the inspection reports to decide and record pass/fail grade of products. Strong Skill in reading of Engineering drawings / 3D Models, Process specifications interpretation are required. Working knowledge of Quality Assurance and metrology principles. Should be well-versed in AS9100 processes and related standards for FAI etc. Experience in NADCAP is desirable. Must have experience with performing First Article Inspections internally and with customers. Experience with CMM, height gauge and 3D portable arm is preferred. Ability to use precision measuring instruments and carry out calibrations. Qualifications: BE / BTech in Mechanical Engineering Work Experience: Should have a total of at least 17 years of professional experience in Quality Control with at least 10 years in Aerospace and Defence Industry.

Job description Job Title: Guest Relation Executive Location : Bangalore Salary : 2 to 4 LPA Job Description: The Guest Relations Executive at Ode Spa plays a vital role in delivering exceptional customer service by welcoming clients, managing appointments, and ensuring a seamless spa experience. This role also includes a strong focus on salesupselling spa services, memberships, and wellness products to achieve revenue targets. Key Responsibilities: Guest Service: Greet guests warmly and assist them with check-in/check-out procedures. Maintain a calm, courteous, and professional demeanor at all times. Understand guest preferences and ensure personalized service. Handle guest queries, concerns, or complaints promptly and effectively. Sales & Revenue Generation: Promote spa services, packages, and retail products to walk-in and repeat clients. Cross-sell and upsell treatments and memberships to boost revenue. Achieve individual and outlet-level sales targets. Educate guests on wellness programs and offers to encourage repeat visits. Front Desk & Operational Support: Manage bookings via phone, online, or in-person. Coordinate with therapists and spa staff to manage schedules efficiently. Maintain spa ambiance by ensuring cleanliness, proper lighting, aroma, and music levels. Keep daily reports of appointments, sales, and inventory (retail products). Client Relationship Management: Maintain and update client records in CRM systems. Build lasting relationships to enhance customer loyalty and satisfaction. Follow up with clients post-treatment for feedback and rebooking. Qualifications & Skills: Bachelors degree or diploma in hospitality, wellness, or related fields (preferred). Minimum 13 years of experience in guest relations, customer service, or spa/wellness industry. Prior experience in sales or retail is mandatory. Excellent communication and interpersonal skills. Well-groomed, with a professional and welcoming appearance. Strong organizational and multitasking abilities. Proficiency in MS Office, CRM tools, and POS systems. Share your CV at shikha@ridhira.com WhatsApp : 9121560227, Interested candidates please fill below details and share via WhatsApp, must complete below DISC Assessment and General Aptitude Test. Candidates after completing the assessments can text via: Name of Candidate: Position Applied: Email ID: DOB: Total experience : Relevant Experience: Current Company (if working): Current CTC : Expected CTC : Notice Period : Reason for change: Current location (if Hyderabad please mention specific location in Hyderabad): It's a 6 day week working are you ok with it? : Office timing 9:30am to 6:30pm. No hybrid are you ok with it ?: Office location: Nanakramguda, Hyderabad. Working from office is mandatory. 10 percentage: 12 Percentage: Graduation Percentage: PG percentage: DISC (Personality Assesment Test) https://script.google.com/a/o2spa.org/macros/s/AKfycbxHbkQ7NLTV-OSGc11314LtrP2K5s9l2nxf12zxMB_ZUQYSw7t8/exec?v=login Steps 1 Name: Column write your name Step 2. in email Column Write below email email: namratha.i@ridhira.com Step3: in Authorized email Column Write below email Authorized email: animesh@o2spa.org Step 4 ; Write test Please take Assessment of General Aptitude by clicking below Link https://forms.gle/fpPT8T5NVU3WGyhk9 Candidates completing the Assessment Test will only be considered for further Interview round process.

Responsibilities may include the following and other duties may be assigned: As the Delivery Lead of Insurance Collections for Patient Financial Services, the role involves working in conjunction with Senior Leadership to identify unit, department, and business priorities to successfully deliver on Patient Financial Service accounts receivable metrics. Responsibilities include accounts receivable management, including recovery and reconciliation of denial, and no activity insurance claims. The individual will interact and collaborate with various departments, lead payer issue denial trending, research and recovery of payer issues, system updates, data analytics, strategic work plans, and execution of plans and directives. Required Knowledge and Experience: Bachelors degree in business or accounting major is preferred. 10+ years’ experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts. Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations. Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims. Advanced experience with various insurance plans offered by both government and commercial insurances. Experience with medical billing and collections terminology – CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance.

Position - Team Collections Manager -TFE-Hard Bucket-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Reporting to Location - Collection Manager Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products To handle all buckets from 0DPD to 270DPD Managing regular collection, NPA collection and legal collection. To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To ensure Good Coordination between individuals in the Team and Branch in Particular. Manage high ticket size delinquent/non delinquent accounts directly Graduate/Post Graduate Minimum 5-7 years of collections experience with secured and unsecured products (Auto and commercial vehicle loans experience will be an advantage) Team Handling experience of minimum 2 years Excellent written & oral communication skills High energy and drive Hands-on experience of MS Office and Mail Management Passion for Collection Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Maintain Cordial and Professional Relationship with all Customers. To Ensure Customers interaction is as per the Norms laid out by the Organizations.

Position - Sector Lead-Self Employed & Business Banking Propositions-HO & Support-Branch Programme Team 1) Job Purpose The core philosophy of the "Proposition" model is Customer-in vs Product-out. As the bank scales in multiple areas, a key component of the growth path is to gain disproportionate share of mind and wallet of the business banking segments though the right segmental propositions. Incumbent will have the focus on the Self-employed segment - identifying and Crafting unique Propositions to win in the selected segments He/She has to build & drive team for building propositions and needs to liaise with Channels to increase penetration of the proposition. Area Key Accountabilities / Responsibilities 2) Key Accountabilities / Responsibilities Creation The key deliverables will to have a deep insightful understanding of customer needs, use the insights to build a world-class proposition for these segments One must have the mindset to identify real problems consumers face and building iterative solutions and prototypes to solve those consumer problems This role includes deep insights of customers stated / unstated needs and creating evergreen propositions to support the cycle of existing portfolio Understanding customer life cycle and commercialize the right proposition to the client for deeper wallet and cross sell is required Obsess about the customer while creating the best-in-class proposition & subsequent experience for them. Developing client segment-based proposition that encompasses complete ecosystem including employees, promoters, family, Individual/Proprietary Firm, Private/Public Limited Co, Supply Chain, business firms and other shareholders of the company This would entail working with analytics teams to get data on internal clients and work with agencies to get insights on clients One must be good at Stitching together all banking and non-banking products, including Current Account, Saving Account, Forex, Trade, CMS, Promoters and Personal Investment, Transactional Banking, Protection and cross border remittances Work with the marketing & communication strategy teams to promote banks offerings with well-defined execution plan. Distribution and Measurement Execute the propositions through the right distribution models (Physical, Digital, Voice), keep evolving and improving portfolio metrics, create Segment WOW, ensure significant share of bank business & portfolio growth comes from these segments & manage the P&L of these segments Manage and lead all aspects of proposition programs, implementation and delivery processes, customer journey and modifications Work closely with other product and distribution teams to actualize and execute the proposition. To do this they will need to understand growth hacking, Performance marketing and be good at Customer analytics Work closely with various distribution channels and various customer interfacing journeys including Physical / Video / Voice / Digital 3) Candidate Specification A seasoned professional from foreign banks / fintech / top Indian banks Must come from a background of developing products and scaling them up Must have a deep domain expertise in product portfolio of Assets & Liabilities Age group 35-38 yrs. Candidate should have a pedigree from premier institute Masters degree from Premier Institute/CA Over 10 years experience in product management, preferably in formulating proposition strategies and/or managing value proposition portfolios Outstanding analytical and quantitative capabilities Critical thinking; thinks outside the box and above and beyond conventional wisdom Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies Displays a leadership presence; commands respect and will earn trust of senior leaders Multi-tasks productively and reliably, while managing conflicting priorities Ability to delegate and nurture team members on multi skilled scopes in their roles. Experience in managing a team (min 4 yrs.)

1. Sales Target Achievement: Meeting or exceeding the sales targets set for the assigned area involving volume of business generated & or profit goals. 2. Team Management: Effectively leading and managing the sales team, including recruitment, training, and performance evaluation. 3. Market Expansion: Identifying and exploring opportunities to expand the market presence by acquiring new customers and accounts. 4. Agency Relationship Management: Building and maintaining strong relationships with key Agencies to ensure favorable leads acquisition. 5. Sales Strategy Development: Developing and implementing effective strategies to achieve the Business & company's objectives. 7. Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities. 8. Compliance and Documentation: Ensuring all sales-related processes and documentation are in line with company policies and legal requirements. 10. Regular meetings with RSM & set monthly/weekly targets for RM, FOS Qualification: MBA and/or Professional Degree preferred Graduation is mandatory Job Knowledge and experience Should have at least 4-6 years of experience in sales management Should be able to drive and work with a Team reporting Should be a Team player.

Hi, We are hiring for the Leading ITES Company for HRM Lead Profile. Overview The HRM Lead manages and leads the HRM process and the overall utilization of HRM Processors and analysts. Additionally, this role is fully responsible for the service delivery and all related aspects for client. In addition to this he/ she will also be responsible for leading innovations within HRM stream Manager helps specialists resolve all issues evolving during execution of employee HRM services and takes all managerial decisions in consultation with client leadership. Key Skills: Minimum 2 Yrsexperience in Leading end to end employee life cycle. Minimum 1 year experience in the area of HRM/ HRSS. Good knowledge of leading HRM Tools like SAP, Workday Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 558 Formal Education & Certification Bachelor / masters degree in any discipline Advance computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach Working Experience in the area of HRM/ HRSS 3- 6 years for US Preferred. Desired Education & Certification (Either one or multiple) MBA in HR HRM expertise in multiple geographies / industries Knowledge & Experience Excellent understanding of core process steps and impact thereof Good knowledge of leading HRM Tools like SAP, Workday or any other in-house / legacy tools. Leading end to end employee onboarding / terminations, employee life cycle management. Proven ability to refine processing procedures based on big picture understanding Experiential knowledge of key challenges in the area and learning agility for the latest trends. Good understanding of various Systems/ applications being used in space. Ability to understand:- the client administrative environment The current systems being used and the improvement opportunities. Workflow Management Ability to prioritize and provide recommendations in required business scenarios. Proven ability of influencing business decision basis self- domain expertise. Behavioral Attributes Excellent communication skills Excellent negotiation skills Leadership skills Analytical skills Social Media Knowledge Training Skills Good analytical, problem-solving and decision-making skills. Proven ability of managing large teams by motivating team members to achieve common business objectives. Core Role Responsibilities Manage core business of end-to-end HRM process for the client. Ensures timely resolution to each request received. Manage and exceed the Service levels as agreed with the client. Proactive recommendations on improving service levels by anticipating any upcoming changes. Designs, develops and maintains the HRM process in the organization. Explores the market best practices in the HRM space and implement appropriate best practices in the organization Brings to the table awareness of dynamic regulatory environment and is mentor to DRs and resources. Manages and develops the team of HRM resources. Acts as a single point of contact for managers regarding HRM topics. Assertive communication basis logical recommendations suitable to business needs. Keeps his team engaged and challenges self and team for continuous improvement.

Designation: We are hiring for the Management Trainee position. The trajectory of growth within the organization includes advancement into roles focused on Business Development and Business Management, offering ample opportunities for professional development and career progression. RESPONSIBILITIES- Client management -product management -team management -business management -marketing management -relationship management - Location: ,Dombivli,Panvel

About The Role -Program Manager Company Overview: At Codvo, software and people transformations go hand-in-hand We are a global empathy-led technology services company Product innovation and mature software engineering are part of our core DNA Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results Key Responsibilities: Lead and manage multiple programs and projects from initiation to delivery, ensuring all milestones are met and deliverables are of high quality Oversee the development and implementation of programs that support organizational objectives Organize daily activities based on the goals of the organization Communicate effectively with stakeholders at all levels, from executives to team members, ensuring transparency and alignment throughout the program lifecycle Identify, manage, and mitigate risks associated with program delivery, developing contingency plans as needed Oversee resource allocation and work with team leads to ensure programs are staffed appropriately and resources are used efficiently Identify opportunities for process improvements within program management and implement best practices for managing projects and programs Define and track key performance indicators (KPIs) for program success, and provide regular updates to senior leadership regarding progress and outcomes Develop and manage program budgets, ensuring projects stay within allocated financial resources Qualifications: Bachelors degree in Business, Engineering, or related field (MBA or advanced degree is a plus) 5+ years of experience in program or project management, with a proven track record of managing large, complex programs PMP (Project Management Professional) certification or other relevant certifications preferred Strong leadership skills with the ability to manage cross-functional teams Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels of the organization Strong problem-solving abilities, with a proactive approach to identifying issues and implementing solutions Experience in Agile/Scrum methodologies is a plus Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

Responsibilities: Responsible for the sales and operations of all MBO counters in Bangalore Maximize sales and revenue across all MBO counters. Ensure the Visual Merchandising as per the guidelines Motivate the team, facilitate training to promote sales figures, fulfill expectations and maintain values of Hidesign. Stock Auditing - Ensure that right stock is available at the right time at the right place by required analysis and planning. Report Preparations Requirements: Good communication skills and team management skills Flare of fashion and retail Training Skills

Job Role: To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience: 8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience

Job Role To respond to customer complaints/issues received on calls/emails and provide effective resolution To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Seek advice and escalate the issue to relevant teams Co-ordinate and follow up with support teams for resolution of customer complaints To ensure that customers do not have to approach senior management for resolution of issues Maintain TAT of commitments given to customer Escalate the issue to higher ups whenever required Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current processes and future process improvements to better customer experience Suggest process improvements Graduate Minimum 1-2 experience in customer service Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role : Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Requirement : Graduate / Post Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Should have experience in handling customer queries, request , complaints and ensuring customer satisfaction. Candidate should have an excellent verbal & written English communication. Ability to work efficiently in a dynamic environment, handling multiple customer queries / complaints simultaneously. Flexible to get scattered 8 Week Offs in a month with 9hours shift. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products To handle all buckets from 0DPD to 270DPD Managing regular collection, NPA collection and legal collection. To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To ensure Good Coordination between individuals in the Team and Branch in Particular. Manage high ticket size delinquent/non delinquent accounts directly Graduate/Post Graduate Minimum 5-7 years of collections experience with secured and unsecured products (Auto and commercial vehicle loans experience will be an advantage) Team Handling experience of minimum 2 years Excellent written & oral communication skills High energy and drive Hands-on experience of MS Office and Mail Management Passion for Collection Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Maintain Cordial and Professional Relationship with all Customers. To Ensure Customers interaction is as per the Norms laid out by the Organizations.

Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2-5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Position - Team Sales Manager-AGRI-FIN-Tractor Loans And Retail ( TFE ) - Marketing Branches Operations Incumbent will be mainly responsible for sourcing and identifying Tractor, CV,LCV,CE and Car New and Refinance business for the bank in Semi Urban and Rural geography. Tie up with potential Dealers\Brokers for achieving business Volume consistently. Ensure high degree of Service to Dealers\Brokers and Customers Manage Sales\Brand promotion activities through KMBL branch Network Monitoring of Post Disb. Documents and collection activities of current portfolio Drive Team productivity and Sales Efficiencies. Drive team of 7 to 10 Field Executives. To Interact with approving authority and provide them with required information for better decision making and engaging in regular discussion to give them and independent view of the Credit\economic developments.