Team leader Visa counsellors, Aus, NZ, Can, EU

Company Description

Angel Edunext Pvt Ltd is a prominent Visa and Immigration Consultancy firm with offices in Ahmedabad, Gujarat, and Toronto, Ontario. We specialize in study abroad guidance, language test coaching, permanent residency services, and visitor visa assistance. As an RCIC Licensed Consultant and AIRC Approved agency, we prioritize professionalism, integrity, and excellence in our services. With expertise in securing student, spouse, and PR visas for countries like Canada, Australia, New Zealand, the USA, and the EU, we have gained a reputation for transforming aspirations into achievements. Join us to make your international education and immigration journey seamless and successful.

Role Description

This is a full-time, on-site role based in Ahmedabad for a Team Leader – Visa Counsellors position. The Team Leader will manage and mentor a team of visa counsellors, ensuring outstanding client service. Responsibilities include overseeing visa application processing for Australia, New Zealand, Canada, and EU regions, providing tailored advice to clients, and ensuring accurate filing and compliance with immigration guidelines. The Team Leader will also support workflow optimization, team performance assessment, and coordination with other departments to streamline the visa consultancy process.

Qualifications

• Strong knowledge of visa processes, policies, and filing requirements for Australia, New Zealand, Canada, and the EU.
• Team management and leadership skills, including mentoring, performance evaluation, and workload distribution.
• Client-focused skills, such as the ability to provide personalized advice, solve problems, and ensure high client satisfaction.
• Communication expertise in English, with excellent verbal and written skills; proficiency in additional languages would be an advantage.
• Proficiency in workflow tools, documentation management systems, and basic computer applications.
• Attention to detail, knowledge of immigration compliance, and ability to adapt to regulatory updates.
• Relevant experience in student visa counseling, immigration services, or related fields.
• Bachelor’s degree in International Relations, Business Administration, or a related field is desirable.