Team Leader – Telesales (Banking Products)Responsibilities: Lead, manage, and motivate a team of telesales executives to achieve daily, weekly, and monthly sales targets. Train team members on banking products such as credit cards, loans, insurance, savings accounts, etc. Monitor and evaluate team performance through call audits, reports, and KPI tracking. Support the team in handling customer queries, objections, and escalations. Ensure compliance with banking guidelines, call quality standards, and regulatory norms. Create sales scripts, pitch improvements, and strategies to increase conversion rates. Maintain accurate records of team performance, sales data, and productivity reports. Conduct regular coaching sessions, feedback meetings, and performance reviews. Coordinate with operations, product, and quality assurance teams for smooth process execution. Drive high levels of motivation, discipline, and professionalism within the team.

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Team Leader