Job
Description
Job Summary: The Team Leader is responsible for managing a team of Sales Executives to ensure they meet their performance targets in terms of login hours, talk time, and conversions. The role involves daily monitoring, performance reviews, conducting RCA (Root Cause Analysis), providing feedback, and ensuring overall productivity and motivation of the team. Key Responsibilities: Team Management. RCA Analysis Monitoring and Reporting. Training and Development Motivation and Recognition Attendance and Shrinkage Management Roster Creation Requirements: Proven experience as a Team Leader or similar role in a sales or customer service environment. Strong analytical skills to perform RCA and monitor performance metrics. Excellent communication and leadership skills. Ability to motivate and engage a team. Proficient in using performance tracking tools like Metabases Pro and T-live Dashboard. Strong organizational skills to manage rosters and training schedules. Logistics: Compensation : 3-5 LPA Location: Noida Joining: ASAP! Why should you consider us seriously? We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.) Freedom and Responsibility Entrepreneurial Team Exponential Growth Healthcare (Physical & Mental Wellness) Please Note: SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
