Team Leader

Job Description

Job Title: Team Leader – Telesales (Punjabi Speaking) Location: Delhi, India Job Type: Full-time Work Schedule: Day Shift (1 Rotational Weekly Off) Job Description: We are hiring an experienced and passionate Team Leader – Telesales to join our dynamic sales team in Delhi . The ideal candidate will lead from the front, ensuring sales targets are consistently met while managing and motivating a team of telesales executives. Fluency in Punjabi and English is essential for this role. Key Responsibilities: Lead, train, and motivate a telesales team to achieve daily revenue targets (DRR) Monitor team performance and provide actionable feedback Ensure adherence to sales processes and quality standards Generate performance reports and suggest improvement strategies Handle escalations and maintain high team morale Candidate Requirements: Minimum 1.5 to 2 years of on-paper experience as a Team Leader in a sales process Overall work experience should not exceed 6 years Proven sales track record with ability to meet daily revenue requirement (minimum ₹1 Lakh) Strong team management and leadership capabilities Excellent English communication skills and fluency in Punjabi (mandatory) Minimum educational qualification: HSC (12th Pass) Stable employment history with no significant gaps Perks & Benefits: Competitive salary package with incentives Professional and growth-oriented work environment Opportunities for career advancement Job Types: Full-time, Permanent Pay: ₹48,000.00 - ₹55,000.00 per month Schedule: Rotational shift Work Location: In person