Team Leader Operations - Mumbai

10 - 20 years

5 - 9 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Prior experience 8-10 years in team handling within an international voice process in
banking or financial services.knowledge of credit card, loan, or lending processes is preferred Monitor daily operations, including call calibration,call listening

Required Candidate profile

Lead &manage a team ofagents handling international voice processes related to creditcards,loans,lending servicesproviding constructive feedback to ensure highquality customer interactions 8652547205

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