Team Leader - E Commerce

Role Overview: You will be responsible for supervising and mentoring a team of associates to promote a positive work environment. Conduct regular training sessions to enhance team performance and ensure compliance with standards. Coordinate daily operations, including inventory management, order processing, and product storage. Monitor key performance indicators (KPIs) to ensure efficiency and quality. Oversee stock levels, manage replenishment processes, and conduct inventory audits. Implement best practices for inventory accuracy and loss prevention. Identify areas for process improvement and collaborate with management on strategies. Ensure timely and accurate order fulfillment to meet customer expectations. Address customer inquiries and resolve issues related to orders and delivery. Ensure compliance with health and safety regulations, maintaining a clean work environment. Conduct safety training and enforce safety protocols among team members. Key Responsibilities: - Supervise and mentor a team of associates - Conduct regular training sessions - Coordinate daily operations including inventory management - Monitor key performance indicators (KPIs) - Oversee stock levels and manage replenishment processes - Implement best practices for inventory accuracy and loss prevention - Identify areas for process improvement - Ensure timely and accurate order fulfillment - Address customer inquiries and resolve issues - Ensure compliance with health and safety regulations - Conduct safety training and enforce safety protocols Qualifications Required: - Previous experience in a supervisory role - Strong leadership and communication skills - Knowledge of inventory management best practices - Ability to analyze and improve operational processes - Familiarity with health and safety regulations Note: The company offers benefits such as cell phone reimbursement, health insurance, life insurance, and provident fund. The job types include full-time and permanent positions. The work schedule may include day shift, morning shift, night shift, or rotational shift. Additionally, there is a performance bonus offered. The work location is in person.,