Posted:2 days ago|
Platform:
On-site
Full Time
Join Credence Global Solutions as a Team Leader - US Collections!
Location: Pune, India
Company: Credence Global Solutions
We're seeking an experienced Team Leader to lead our Operations team to success. If you're passionate about driving performance, developing talent, and delivering results in a dynamic environment, apply now!
Key Responsibilities:
- Lead and mentor a team of 15-20 collections agents to meet targets
- Conduct call monitoring, performance reviews, and team coaching
- Drive incentives, team engagement, and skill development
- Uphold company policies, client goals, and regulatory standards
Requirements:
- 1+ year of Team Leader experience
- 4+ years of international BPO experience
- Strong communication, leadership, and people management skills
- Night shift willingness
- MS Office, Excel, and PPT proficiency
- Graduate degree preferred
Why Join Us?
- Lead a top-performing collections team
- Career growth and continuous learning opportunities
- Culture of excellence, integrity, and results
Ready to Apply?
Contact Jui:
Phone: 9881116922
Email: jui.nanavare@in.credencerm.com
Apply now or refer a friend!
Credence Global Solutions
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