Profile - Collection TL Experience – 2-3 Year of experience in Collection Industry – BPO Company - Samavesh Marketing India Pvt Ltd. Location – Plot 806, Udyog Vihar Phase 5 , Gurgaon Requirement - 1.Must have an experience of managing a Team. 2. Must have an experience to have reviews and encourage assigned team to meet organizational goals. 3. Responsible for staff retention for a long time. 4. Collection experience candidate will be preferred. 5. Candidate must be Graduate along with good communication skills. 6. Should have worked in Auto Dialer. 7. Should know about Tracing, Attrition, Shrinkage Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Application Question(s): Have you got any experience into collection domain of BPO. Than only apply Experience: total work: 1 year (Required) Team leader: 1 year (Required) Work Location: In person
Position Requirements: The candidate should be Graduate The candidate should have at least 1 Year of experience as a Process Trainer in BPO TTT Certified ( If Possible ) The candidate should have excellent communication skills Key Responsibilities (Summary): Conduct process training for new hires and existing employees Develop training materials and assessments Monitor training effectiveness and provide feedback Collaborate with QA and Ops for continuous improvement Conducting Employee Engagement Activities Contribution to the overall organization's growth Job Type: Full-time Pay: ₹35,088.58 - ₹40,303.63 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Have you got any opportunity to work in a BPO Industry? Education: Bachelor's (Preferred) Experience: Process Trainer: 1 year (Required) Work Location: In person
Position Requirements: The candidate should be Graduate The candidate should have at least 1 Year of experience as a Process Trainer in BPO TTT Certified ( If Possible ) The candidate should have excellent communication skills Key Responsibilities (Summary): Conduct process training for new hires and existing employees Develop training materials and assessments Monitor training effectiveness and provide feedback Collaborate with QA and Ops for continuous improvement Conducting Employee Engagement Activities Contribution to the overall organization's growth Job Type: Full-time Pay: ₹35,088.58 - ₹40,303.63 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Have you got any opportunity to work in a BPO Industry? Education: Bachelor's (Preferred) Experience: Process Trainer: 1 year (Required) Work Location: In person
1. Job Title: Collection Executive 2. Qualification: Graduation/Undergraduate 3. Location: Sector 19, Udyog Vihar, Gurgaon 4. Salary: Upto 27K CTC +Incentives Summary: The Collection Tele Caller is responsible for contacting customers to remind them of their outstanding payments, negotiating payment arrangements, and updating account information. Key Responsibilities: 1. Contact customers to remind them of their outstanding payments, using scripts and call guides provided by the company. 2. Negotiate payment arrangements with customers, taking into account their financial situation and the company's policies and procedures. 3. Update account information in the company's collections system, including notes on the customer's payment history and any payment arrangements made. 4. Identify and escalate accounts that require special attention, such as those with a high balance or a history of delinquent payments. 5. Provide excellent customer service to customers, addressing their questions and concerns in a professional and empathetic manner. 6. Adhere to company policies and procedures related to collections, including regulations related to debt collection practices. 7. Maintain accurate records of calls made and collections made, and provide regular reports on collections activities to the collections team. 8. Participate in regular training and coaching sessions to improve performance and maintain compliance with company policies and procedures. 9. Meet or exceed daily and weekly targets for calls made, collections made, and other key performance indicators (KPIs) as defined by the company. 10. Perform any other duties as required by the collections team. Qualifications/Calibration: 1. High school diploma or equivalent. 2. Fresher or Experience for minimum of 1-2 years' experience in a collections or customer service role. 3. Excellent communication and interpersonal skills 4. Rotational Week off/6 days working 5. Day shift-9 hours (Generally from 9:30am-6:30pm) 6.Need Immediate joiners Regards HR TEAM SAMAVESH MARKETING PVT LTD Job Types: Full-time, Permanent, Fresher Pay: ₹20,840.45 - ₹25,875.08 per month Benefits: Provident Fund
1. Job Title: Collection Executive 2. Qualification: Graduation/Undergraduate 3. Location: Sector 19, Udyog Vihar, Gurgaon 4. Salary: Upto 27K CTC +Incentives Summary: The Collection Tele Caller is responsible for contacting customers to remind them of their outstanding payments, negotiating payment arrangements, and updating account information. Key Responsibilities: 1. Contact customers to remind them of their outstanding payments, using scripts and call guides provided by the company. 2. Negotiate payment arrangements with customers, taking into account their financial situation and the company's policies and procedures. 3. Update account information in the company's collections system, including notes on the customer's payment history and any payment arrangements made. 4. Identify and escalate accounts that require special attention, such as those with a high balance or a history of delinquent payments. 5. Provide excellent customer service to customers, addressing their questions and concerns in a professional and empathetic manner. 6. Adhere to company policies and procedures related to collections, including regulations related to debt collection practices. 7. Maintain accurate records of calls made and collections made, and provide regular reports on collections activities to the collections team. 8. Participate in regular training and coaching sessions to improve performance and maintain compliance with company policies and procedures. 9. Meet or exceed daily and weekly targets for calls made, collections made, and other key performance indicators (KPIs) as defined by the company. 10. Perform any other duties as required by the collections team. Qualifications/Calibration: 1. High school diploma or equivalent. 2. Fresher or Experience for minimum of 1-2 years' experience in a collections or customer service role. 3. Excellent communication and interpersonal skills 4. Rotational Week off/6 days working 5. Day shift-9 hours (Generally from 9:30am-6:30pm) 6.Need Immediate joiners Regards HR TEAM SAMAVESH MARKETING PVT LTD Job Types: Full-time, Permanent, Fresher Pay: ₹20,840.45 - ₹25,875.08 per month Benefits: Provident Fund