Job
Description
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees. Position Summary: We are seeking an experienced and highly motivated Team Leader - Accounting Operations (FinOps) to join our dynamic team in Airoli. In this role, you will be crucial in managing end-to-end customer accounts, ensuring seamless order and purchase order placement, and timely invoicing. You will be responsible for driving process and project management initiatives within FinOps, actively contributing to system functionalities, investigating technical incidents, and ensuring the accuracy and efficiency of various accounting transactions. This role requires a strong focus on continuous improvement, automation, and effective stakeholder collaboration across global teams. Key Responsibilities: Account & Operations Management: Manage customer accounts end-to-end to ensure Sales Orders (SO) and Purchase Orders (PO) are well-placed, and invoicing is done on time. Perform accounting transactions pertaining to costs, revenue, financial items, financial housekeeping, settlements, claims, recovery, and reconciliations as per Service Level Agreements (SLA). Ensure all criteria are met to improve SO & PO automation. Ensure on-time and correct job costing is done before month-end closure. Adhere to RICC (Risk, Internal Control & Compliance) control guidelines. Process Improvement & Automation: Initiate and drive process improvement projects across the site. Initiate agile projects to fast-track process-related solutions. Identify and drive automation in processes, demonstrating tangible benefits. Collaborate with different teams across sites to implement best practices globally. Reporting & Analysis: Prepare reports and conduct analysis monthly or as and when required to support decision-making. Suggest improvements and provide data-driven insights for strategic decisions. System & Technical Support: Actively participate in the implementation of new system functionalities. Investigate and raise technical incidents, perform root cause analysis for technical issues, and follow up until resolution. Act as a super user, ensuring a degree of governance and compliance in system usage. Provide support to other team members, ensure staff training, and serve as a go-to person for functional issues. Stakeholder & Project Collaboration: Actively participate in stakeholder management, ensuring effective communication and collaboration. Collaborate with cashbox teams, Customer Service Operations (CSO), and Customer Service Professionals (CSP) to ensure on-time rates are filed. Standardize, document, own, maintain, and govern area-level processes on FinOps products across the global Maersk network. Support and play an active part in the Global Service Centre (GSC) projects and digitization journey, particularly with customer implementation in the area. Drive standardization across clients and processes. Support Supply Chain Management (SCM) by streamlining downstream FinOps processes for joint KPI delivery. Build governance and framework for process changes (IOP - Internal Operating Procedures). Implement changes in GSC for area process changes under Maersk SCM. Involve and participate in Centre FinOps Projects, ensuring all Business Requirements are covered (from GSC perspective) to cater to business needs. Position Specifications: Experience:7+ years of experience overall, with a minimum of 2 years in FinOps (Finance Operations) . A minimum of 4 - 6 years experience in a shipping or operational financial role . Experience in Process & Project Management . Education: Graduate, ideally in Finance and Accounting. Domain Knowledge: Strong understanding of Operational & FinOps business processes across Maersk SCM business. Communication: Excellent English communication skills (verbal and written). Personal Attributes: Highly motivated, proactive, and possessing strong analytical and problem-solving abilities.
