Team Lead

2 - 4 years

2 - 4 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities

  • Lead and manage a team to achieve operational goals and SLAs.
  • Monitor and control

    attrition and shrinkage

    to maintain workforce stability.
  • Ensure clear and effective

    communication

    within the team and across stakeholders.
  • Oversee mapping-related tasks and provide guidance as needed.
  • Identify and groom potential

    Pod Leads

    ; act as a mentor for acting leads.
  • Prior experience in

    mapping processes


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