Team Lead

Teleperformance (TP)

2 - 6 years

2 - 4 Lacs

Gurgaon

Posted:3 months ago| Platform:

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Skills Required

Team lead TL Team Handling Team Leading Team Leadership

Work Mode

Remote

Job Type

Full Time

Job Description

Team Lead | WFH | Domestic Process | Roles and Responsibilities- Monitor and analyze team performance against established KPIs. Develop and implement strategies to improve team performance and achieve targets. handle escalated customer issues and resolve complex problems. Manage team schedules, attendance and leave requests. Identify training needs and implement appropriate training programs. Eligibility- Experience as a Team lead of 1 year on paper. Experience working in E-commerce process. Graduation is must.

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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