smc insurance

Position: Claims Manager - Motor Insurance (OEM Business) Location: Pratap Nagar, Delhi Exp- Min 7 Years Job Summary: We're looking for a proactive and detail-oriented Claims Manager to handle motor insurance claims in partnership with OEM-authorized service centers. In this role, youll guide customers through the claims process, coordinate with partners and surveyors, and ensure claims are processed smoothly and fairly. Your job is to make sure every claim is handled efficiently, accurately, and with a customer-first mindset. Key Responsibilities: Manage end-to-end motor insurance claims, from registration to settlement, including coordination with Insurance Companies and partners. Act as the main point of contact between clients, insurers, surveyors, OEMs, and garages to ensure smooth communication and quick resolution. Review and verify claim documents, estimate costs, and ensure accurate and fair claim processing. Track claim status, follow up regularly, and maintain TAT and service quality standards. Handle escalations professionally, resolve disputes efficiently, and flag potential fraud or discrepancies. Maintain claim records, generate periodic reports, and identify trends to improve processes and turnaround time. Required Skills: 7-10 years of extensive experience in motor insurance claims, preferably with Insurance Broker Strong knowledge of insurance policies. Excellent communication, coordination, and analytical skills. Proactive approach with the ability to manage multiple claims efficiently. Proficient in MS Office and claims management tools. Availability for immediate joining or within a short notice period. Educational Qualifications: At least a Bachelors degree in any discipline is required, with a strong preference for candidates holding a degree in Mechanical Engineering . Additional professional certifications in Insurance, Risk Management, or related fields (e.g., CAIIB, CII Certification) will be considered an asset. Formal training or diploma in Motor Insurance or Claims Management is desirable. How to apply: Wed love to hear from you. Please send your updated CV to irecruitment@smcinsurance.com or whatsapp on 9311213961

We are seeking a dynamic and results-driven LIFE INSURANCE TEAM LEADER to oversee and mentor a team of Insurance advisors. The Ideal candidate will be responsible for driving sales performance , ensuring excellent customer service, and maintaining compliance with Industry regulations. Key responsibilities: . Lead, motivate and manage a team of insurance advisors to achieve sales targets. .Develop and implement strategies to drive business growth . .collaborate with senior management to align team goals with company objectives . Compensation: competitive salary and benefits package commensurate with experience . To Apply: Interested candidates are encouraged to submit their resume to whats app/call 9266742390

We are seeking a dynamic and results-driven LIFE INSURANCE TEAM LEADER to oversee and mentor a team of Insurance advisors. The Ideal candidate will be responsible for driving sales performance , ensuring excellent customer service, and maintaining compliance with Industry regulations. Key responsibilities: . Lead, motivate and manage a team of insurance advisors to achieve sales targets. .Develop and implement strategies to drive business growth . .collaborate with senior management to align team goals with company objectives . Compensation: competitive salary and benefits package commensurate with experience . To Apply: Interested candidates are encouraged to submit their resume to whats app/call 9310428581

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Experience:-(2-4years ) Preparing daily and long- term leads plans. Responsible for lead generation and deep profiling of the customer. Responsible for engagement with various stakeholders to support multi-channel sales and marketing programs. Maintaining productive working habits and discipline within the team. Follow-up with sales lead. Dealing with the potential buyer face-to-face, over the phone or e-mail queries. Able to discreetly handle sensitive and confidential information. Detailed knowledge about the product and the related paperwork. Must have good communication skills as well with the customers and agents. Perks and Benefits;- Incentives Conveyance Medical Insurance GPA & GTL Gratuity Kindly Share your CV on Email-ID: deepa.rout@smcinsurance.com or Whatsapp/ Call @, 9319288553.

Responsibilities: Handling Placement and underwriting for all lines of general insurance product Proposals for prospective as well as existing clients Responsible for successfully retaining the renewals allotted . 1. Meeting the clients 2. Arranging inspection, valuations etc . for the clients as and when needed . 3. Discussions on closure front like Revaluation /Indexing for valuation purpose for renewal fig . etc. 4. Making QCR with detail comparative & betterments. Submitting quote requests to the markets and meeting clients for closure. 5. Responsible for issuing appropriate binding documents and other Service related concerns . 6. Other VAS Value added services proposed as value add on 7. Follow up for policies copies and timely delivery to insured 8. Keeping track of required endorsements, installments etc. . 9. Monthly visit the client for purpose of mining and other requirements in mid year . 10. Submits coverage specifications, obtains quotes, and is responsible for the accuracy of programs 11. Ensuring the issue of Policy documents, confirming cover is as per agreed specs, and preparing a policy summary 12. To ensure that proper filing , accounting , MIS , and vetting is in place for the proposals closed with us . Scrutinizing all asset-related proposals, Auditing policies, and the preparation of Audit Reports for improvement in existing coverage. Relationship Management and managing customer-centric business operations Ensuring customer satisfaction by achieving delivery and service quality norms Auditing policies, the preparation of audit reports, and the insurance marketplace review of clients’ exposures and loss experiences. Receives and analyzes quotes from carriers and provides analysis and recommendations to clients Identifies the need for new products and suggests innovative solutions to clients Maintain RFQ Tracker and get the same reviewed monthly basis . Relationship with insurance company at all the levels with u/w . Added advantage Professional certifications related to insurance, legal, or risk management.

Key Responsibilities: Call existing customers to remind and assist with their upcoming health insurance renewals. Provide accurate policy details, renewal benefits, premium amounts, and other relevant information. Address customer queries and concerns related to policy coverage, documents, or renewal processes. Upsell or cross-sell additional coverage or top-ups, where appropriate. Maintain and update customer records, call logs, and renewal status in the CRM system. Follow up diligently with clients until renewal is completed. Achieve daily/weekly/monthly renewal targets. Coordinate with internal departments (underwriting, customer service, etc.) as needed. Ensure all communications adhere to company standards and IRDAI regulations. Key Requirements: Minimum Qualification: Graduate in any stream. 12 years of experience in telecalling / customer service / insurance renewals. Strong verbal communication skills in English and [local/regional languages]. Basic understanding of health insurance products (training will be provided). Good listening skills and a customer-oriented attitude. Ability to work under pressure and meet deadlines. Proficiency in MS Excel and CRM software is a plus.

Key Responsibilities: Identify and target prospective corporate clients for liability insurance products (e.g., Public Liability, Product Liability, D&O, E&O, Cyber Liability, etc.). Understand client requirements and design tailored liability insurance solutions. Develop and maintain strong relationships with clients, insurers, and underwriters. Prepare and present proposals, negotiate terms, and close deals. Coordinate with internal teams for policy issuance, endorsements, and claims support. Keep up-to-date with market trends, product knowledge, and regulatory changes. Achieve defined sales targets and contribute to revenue growth. Support the team in cross-selling and upselling other general insurance products. Candidate Requirements: Experience: 35 years in the Liability Insurance Product sales/service. Education: Graduate / Postgraduate. Professional certifications (e.g., III Licentiate/Fellowship) is an added advantages. Skills: Strong communication and interpersonal skills. Excellent negotiation and client management abilities. Proficient in MS Office. Ability to work independently.

Key Responsibilities: Underwrite group insurance policies including Group Health Insurance, Group Term Life Insurance, and Group Personal Accident covers. Analyze client requirements and design appropriate insurance solutions in collaboration with the corporate sales team. Evaluate risk exposures and determine appropriate pricing and terms in accordance with underwriting guidelines. Liaise with insurance companies for quote generation, benefit structuring, and policy negotiations. Support client servicing and relationship management teams with technical inputs related to employee benefits. Ensure compliance with regulatory requirements and internal policies. Required Qualifications & Experience: Minimum 5 +years of experience in underwriting Employee Benefit products within an insurance company or insurance broking firm. Strong knowledge of group insurance products including benefit structures, pricing mechanisms, and regulatory framework. Excellent analytical, negotiation, and communication skills. Ability to work collaboratively with cross-functional teams and manage client expectations effectively. Proficiency in MS Office, particularly Excel and PowerPoint