Team Lead -TeleCalling | Media & Events | Mumbai (Sewri)

3 - 5 years

3 - 4 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

•Lead, mentor, manage team (tele-callers)
•Set & ensure sales targets are achieved•Monitor call performance, quality•Train tele-callers --product, objection handling•Conduct call audits, provide constructive feedback•Sales & Customer Engagement

Required Candidate profile

•Experience in tele-calling, sales, customer service (min 1 yr as a team leader)•Strong communication, negotiation, problem-solving skills•Familiar with CRM tools, call tracking & reporting systems

Perks and benefits

Commission-based incentives, Professional growth

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Human Resources

Mumbai