3 - 8 years
5 - 7 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
iEnergizer Noida is hiring for the Team Lead Ops Position. Process - International Telecome Process Work Location - iEnergizer, A 37, Sector 60, Noida, U.P. Job Description: - Candidate must have experience in International Chat Process Customer Service. Should be a Graduate with good communication skills in English. Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year. Prefers candidates from Telecom Chat process. Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering. Willing to work in US shift timings. What we Offer: - Salary up to 6.8 LPA 5 Days working Rotational Shifts and week off Medical insurance Attendance Allowance Virtual interviews!! Interested candidates can Call/WhatsApp HR Kailash - 8800450667 Looking for Immediate joiners. References are highly appreciated!!!
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