Home
Jobs
Infosys BPM logo

Team Lead - Operations, Quality & Training

3 - 8 years

4 - 6 Lacs

Bengaluru

Posted:2 months ago| Platform: Naukri logo

Apply

Skills Required

Process Excellence Leadership Process Transition Production Planning Quality Management Process Management Process Improvement Schedule Planning Resource Management Strategic Thinking Team Building SOP Team Leading Bpo Operations Management SLA Management CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Applicant, We hereby invite your job application for lateral roles across Infosys BPM predominantly in Operations, Quality, Training & Analytics function for a top notch fashion brand. Please note the shift will be Australian i.e. IST 4 AM to 1 Noon hence apply should you have no constraints. Prior experience in beauty/fashion/E-Commerce will be preferred with exceptional communication and interpersonal skills. Role & responsibilities To manage quality, CSAT, TNA, TQI, TNI etc. To embrace CI across service offerings To train and develop FTE's on the floor To manage conflicts and offer great customer service experience Preferred candidate profile Somone who has worked with Fashion/Retail/E-Commerce in the past and fits into BPO setup Someone who has relevant experience in Team Lead, Quality, Training & Analytics roles Perks and benefits Compensation with best rewards and flexibility

More Jobs at Infosys BPM

Mega Walkin For Freshers "Banking & FnA" at Jaipur on 8th & 9th April

Jaipur

Experience: Not specified

|

INR 0 - 2 Lacs

Walkin drive only BSC freshers For Data on 10th April at Pune Location

Pune

Experience: Not specified

|

INR 0 - 2 Lacs

Walk-in Drive -Mortgage Origination- Exp: 6-10; Bangalore - 5th April

Bengaluru

6 - 10 yrs
|

INR 9 - 10 Lacs

Walk-in Drive -Direct Underwriter- Exp: 6-10;Bangalore - 5th April

Bengaluru

6 - 10 yrs
|

INR 9 - 10 Lacs

Walk-in Drive -Mortgage Origination- Exp: 2-4; Bangalore - 5th April

Bengaluru

2 - 4 yrs
|

INR 5 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Process Excellence Interview Now

My Connections Infosys BPM

Download Chrome Extension (See your connection in the Infosys BPM )

chrome image
Download Now
Infosys BPM
Infosys BPM
www.infosysbpm.com

Information Technology and Services

Bangalore

20,000+ Employees

364 Jobs

    Key People

  • Mohan B. K.

    CEO

  • Sandeep Dadlani

    Former President

RecommendedJobs for You

Infosys BPM logo

Team Lead - Operations, Quality & Training

Infosys BPM

Bengaluru