5 - 10 years
3 - 7 Lacs
Posted:1 hour ago|
Platform:
Work from Office
Full Time
Manage bank staff and outsourced staff
Experience Range : 5 to 10 Years
Qualifications :
Graduate (Any Specialisation)
Post Graduate (Any Specialisation)
Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process)
Must have indepth knowledge of functioning of inbound and outbound contact centre
Vendor Management, billing Must have experience in cross selling, sales target , manage service levels, escalation handling, complaint management. Good knowledge of training and quality, NPS required Knowledge of handling inbound emails and chat teams preferred.
Catholic Syrian Bank (CSB Bank)
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