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Specialist, EGS Revenue and Sales Operations-1

Specialist, EGS Revenue and Sales Operations-1

Mastercard

13 - 18 years

12 - 17 Lacs

pune

Posted:1 hour ago| Platform:

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Skills Required

financial systems sales revenue vba finance financial analysis risk management project management internal control business development accounting management reporting budgeting corporate finance sales operations fpa financial planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

Reports to the Manager, Enterprise Gateway Service Revenue Optimization team Responsible for revenue integrity and operational execution of customer commercials Support contract compliance and billing system coordination Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations

Role

Commercial Execution Team
Support customer readiness with contractual obligations pertaining to customer onboarding and maintenance tasks (e.g. customer set up, customer updates, pricing changes)
Perform data analysis, research trends, identify issues and follow up on or brainstorm resolutions
Coordinate with sales, business development, finance, legal, MCBS, technical, and product business units to ensure revenue processes operate efficiently and in compliance with regulations
Respond to customer and help desk inquiries within the Service Level Agreement [SLA] area of expertise, provide business knowledge and technical/functional support to business units
Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
Support opportunities for process optimization and implement improvements
Research and resolve production billing issues and incidents against contractual obligations; coordinate cross functional resolution meetings (i.e. MCBS, Technology, Account teams, etc)
Maintain desktop procedures and documentation of financial and business processes
Provide reporting including results, interpretation, trends and root causes
Collaborate as needed with other business units to ensure all queries/escalations are closed off
Ad hoc support as needed

All About You

In terms of the performance and personal competencies required for the position, we would highlight the following:
Bachelors degree in Business, Accounting, Finance or related discipline
13 years of experience in finance, revenue operations, or financial systems
Certified Qualified Accountant preferred albeit not an accounting role
Strong analytical skills and ability to interpret contract terms
Proficient with Excel (VBA skills will be an advantage) and adept to learn new tools
Solid verbal and written communication skills
Flexible, organized and able to perform efficiently under tight deadlines - Enthusiastic, hands on, proactive, able to work well independently and in teams - Strong work ethic, takes initiative and is result oriented

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Specialist, EGS Revenue and Sales Operations-1